Istore Ecommerce Driver
1 week ago
**About Us**:
Join the iStore team as an eCommerce Driver and play a vital role in delivering an efficient service to our valued customers. As a leading provider of Apple products, we are committed to ensuring that each customer receives their order safely and on time, creating memorable experiences with every delivery. **This person must have a valid motorcycle licence.**
**Key Responsibilities**:
- ** Timely Order Delivery**: Deliver orders safely and on time to customer addresses, meeting daily targets set by the budget plan.
- ** Effective Utilisation of Picup TMS App**: Utilize the Picup TMS app efficiently to execute daily orders and maintain communication with the store, especially during exceptions or to report concerns/issues.
- ** Customer Interaction**: Ensure interactions and handovers with customers are orderly, polite, and effective, maintaining our commitment to exceptional customer service.
- ** Issue Escalation**: Promptly escalate any address issues, number issues, returns, or suspicious addresses encountered during deliveries.
- ** Return Timelines**: Maintain responsible and swift timelines to return to the centre for the next collection, optimising delivery efficiency.
**Key Performance Measurements**:
- Track and report daily order numbers and complaints, ensuring transparency and accountability.
- Develop and adhere to a budget plan to optimise delivery operations and resource allocation.
**Processes and Procedures Compliance**:
- Abide by security processes, including the designated number of parcels per dispatch, to ensure the safety of both parcels and the delivery driver.
- Follow the pick-up and drop process outlined in the TMS app, ensuring customer signatures are obtained upon delivery.
- Adhere to iStore store procedures, including opening and closing times, to maintain operational consistency.
- Communicate any operational issues, late deliveries, or adverse customer interactions immediately to relevant stakeholders.
- Ensure the safety of the delivery bike at all times, adhering to night lock-up agreements.
- Maintain a presentable appearance in uniform and exhibit friendly and polite manners during delivery interactions.
- Demonstrate strong work ethic and a passion for serving iStore customers with excellence.
**Qualifications and Experience**:
- Valid motorcycle license with a clean driving record.
- Previous experience in a delivery or customer service role preferred.
- Familiarity with using delivery management apps is advantageous.
- Strong communication skills and a customer-centric mindset.
-
Istore Trainer
1 week ago
Johannesburg, South Africa Core Group Full timeiStore Trainer - Sandton Drive iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. We are looking for...
-
Istore Marketing Executive
3 days ago
Johannesburg, South Africa Core Group Full time**Join Our Team as an iStore Marketing Executive.** **Job Profile** iStore is seeking a high-energy Marketing Executive to provide visionary leadership and strategic guidance to a team of talented marketing managers, specialists, and creatives. As a Marketing Executive, you will be instrumental in developing, recommending, and executing demand generation...
-
National Key Account Manager
2 weeks ago
Johannesburg, South Africa MARS Full timeAccount Manager is responsible for achieving profitable sales growth at customers for the Mars business. This role is expected to maintain strong relationships & best execute customer plans that deliver objectives of; revenue, growth, profit, product/assortment, online availability, pricing, promotions, and seasonal merchandising. **Context and Scope**: -...
-
Retail Manager with Ecommerce Experience
2 weeks ago
Johannesburg South, South Africa Wantech Electronics Full timeRetail Manager Job Overview The Retail Manager will be responsible for all the operational aspects relating to the shop, as well as to empower and lead the team of employees to reach and exceed business objectives. Areas of Responsibility (Your duties will include but are not limited to:) Receiving Ensure stock is received correctly according to blind...
-
Project Manager
1 week ago
Johannesburg, South Africa Nedbank Full time**Job Requisition** 114579 **Job Location** Sandton Career Stream Projects **Job Purpose** To plan, direct and coordinate dedicated American Express activities, including individual and wider team projects to ensure that defined goals are accomplished. The Project Manager will also monitor and report on project and deliverable progress, run agile...
-
Sales Consultant, Retail
21 hours ago
Johannesburg, South Africa Core Group Full timeJob Title: Sales Consultant Position Summary: The Sales Consultant is responsible for maximizing sales and enhancing customer satisfaction by providing expert guidance and assistance throughout the sales process. This role involves establishing and maintaining relationship with customers, understanding their needs, and offering tailored solutions. The Sales...
-
Card Payment Specialist
1 week ago
Johannesburg, South Africa J Smith Collier & Associates Full timeThis highly successful Cash Management company is looking for entrepreneurial and passionate sales consultants who will aggressively knock-on doors to increase market shares. We are looking for a strong individual to join the team who can build a strong pipeline of business through cold calling and referrals.We have posts in JHB,CT and KZN and th posts are...
-
Manager, Product Development
3 weeks ago
Johannesburg, South Africa Standard Bank of South Africa Limited Full timeManager, Product Development (Corporate & Investment Banking - Digital) Job Overview Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, 30 Baker Street To lead and manage the end-to-end product development process, by defining the customer discovery and design thinking strategies, so as to oversee project execution and launch...
-
E-commerce Operations Manager
1 week ago
Johannesburg, South Africa Smart Kitchen Co. Full timeThe purpose of this role is to motivate and inspire the store teams to create an environment that ensures an exceptional customer experience while managing the day-to-day operations. Daily and weekly tasks include people management, compliance with safety standards, monitoring of inventory levels and shrinkage, effective shift scheduling to optimise labour...
-
Brand Manager
3 days ago
Johannesburg, South Africa PepsiCo Full time**Auto req ID**: 272350BR - We are looking for a very passionate, skilled, entrepreneur and commercially savvy marketer to lead Doritos brand in (number 1 tortilla chip brand in SA) in South Africa/SSA region. The Salty snacking category is being reshaped by several major dynamics in South Africa; with new younger audiences changing their eating habits, more...