Royalty Administration Manager
2 weeks ago
MAIN PURPOSE
Overseeing the administration of Members’ works, and all related tasks - including, but not limited to, distribution-related tasks (e.g. matching), royalty query management, royalty adjustments and management and processing of notification of undocumented works.
Key Responsibilities
- Develop and implement team development plans and facilitate staff performance contracting.
- Manage staff discipline and address poor performance.
- Develop sectional operational and tactical plans, including annual budgets.
- Review and improve operational processes to enhance distribution efficiency.
- Establish systems to ensure data and financial accuracy, including member works tracking, playlist tracing, and royalty adjustments.
- Strengthen inter-departmental workflows between Royalty Administration and Finance to ensure alignment.
- Administer copyright owner members and repertoire by updating metadata, processing notifications, and documenting works.
- Identify and resolve duplicated works and manage adjustments.
- Assist in running and processing primary royalty distributions, ensuring accuracy and deadlines are met.
- Update track metadata (performers, copyright owners, ISRCs) across systems.
- Link ISRCs to works through multiple sources to improve processing.
- Support Customer Services with complex queries, ensuring resolution within 10 days.
- Manage financial transactions arising from distributions, adjustments, and disputes in collaboration with Finance.
- Provide data support for audits and reconciliations.
**REQUIREMENTS**:
- Honour’s degree in Business Administration or Accounting or Statistics.
- Minimum of 5 years’ experience in statistics administration.
- At least 3-5 years in a management role.
- Solid understanding of the music industry and finance fundamentals.
- Strong organizational, time management, and interpersonal skills.
- Proficiency in MS Outlook, Word & Excel (intermediate level).
- Critical thinking and attention to detail.
- Mature, emotionally intelligent and customer focused.
- Assertive, adaptable, and able to work under pressure.
- Strong verbal and written communication skills.
- Ability to be firm and professional.
Pay: R66 700,00 per month
Work Location: In person
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