Sa - Resettlement Expert Level 1 (N)

**Position Title**: Resettlement Expert Level 1

**Reports To**: ARDU Supervisor

**Division**: Immigration & Refugee Program+ (IRP+)

**Department**: Programs, African Regional Deployment Unit (ARDU)

**Job Location**: Pretoria, South Africa

**Grade Level**: Grade 5, Officers, National

**Introduction**: Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement and disaster. CWS does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, genetic information, age, disability or veteran status in employment or in the provision of services.

**Primary Purpose**:
This is a full-time position within ARDU which strategically utilizes CWS RSC deployments to UNHCR offices with the goal of increasing referrals and managing cases in the pipeline for the U.S. Refugee Admissions Program (USRAP) in Africa. The primary function of the Resettlement Expert Level 1 is to support the goals of ARDU through temporary deployments to UNHCR offices throughout sub-Saharan Africa. Tasks to be completed while on deployment will be determined in the Terms of Reference (TOR) for each deployment and will include activities that support refugee resettlement, including interviewing and writing resettlement referrals to the USRAP.

**Essential Duties**:

- Travels on deployments to UNHCR offices on short notice, including to refugee camps;
- Conducts resettlement interviews with identified cases in line with UNHCR Resettlement Guidelines and country-specific Standard Operating Procedures (SOPs);
- Makes assessments and contributes towards identifying resettlement cases, including case verification, and completing the UNHCR Resettlement Registration Form (RRF) for the identified cases in line with ARDU SOPs and guidelines;
- Conducts Level 3 Registration (L-3 Reg.) interviews for the collection of applicants' bio-data information for the UNHCR Resettlement Registration Form (RRF) Sections 1, 2 and 3;
- Participates in file reviews and compiles interview lists for UNHCR Profiling exercises. Conducts profiling interviews of UNHCR identified caseloads in line with UNHCR guidelines;
- Conducts resettlement interviews and completes RRFs for review;
- Verifies existing refugee registration data and ensures timely updates of all case files and database records per UNHCR guidelines;
- Process cases that have been deferred by CWS RSC Africa based on case changes or concerns;
- Completes and updates all case files and database records per UNHCR Resettlement Guidelines;
- In the field, undertakes additional work related duties as agreed upon by the ARDU Management in consultation with both the UNHCR Supervisor and ARDU deployee;
- Maintains current knowledge of refugee situations and the population served in sub-Saharan Africa;
- Responsible for ensuring that ARDU staff resources such as Country of Origin Information, current practices and approaches in RRF Writing and Deferral processing are updated;
- Available whilst on deployment to answer any specific technical questions raised by UNHCR or CWS RSC Africa colleagues regarding USRAP processing;
- Actively participates as a member of the UNHCR team and complies with UNHCR's security requirements;
- Submits regular reports to ARDU Management in line with deployment goals and objectives and communicates challenges related to casework, logistics and relationship with partners to ARDU Management in a timely manner;
- Contributes to the development of deployment training topics, procedures and implementation;
- Undertakes additional assigned duties while in the field or at the CWS RSC Africa office to support ARDU and RSC Africa, including administrative tasks;
- Any other duties as assigned.

**Qualifications**:
**Experience**:

- Four (4) years of work experience is required;
- Six (6) months related experience is required, including in a developing country in a relevant work area (e.g. assisting refugees in a resettlement context, casework, preparing refugee resettlement referrals, etc.);
- Previous or current experience with ARDU or other deployment schemes preferred.

**Skills**:

- Demonstrated knowledge of UNHCR/ USRAP and resettlement processes;
- Knowledge of international legal framework governing refugees, human rights/ human rights law required;
- Excellent interviewing and counseling skills;
- Excellent drafting, writing and analytical skills;
- Written and spoken fluency in English;
- Secondary language skills, such as French, Arabic and other African regional languages (other than Kiswahili) is required;
- Previous assessment/ monitoring and evaluation skills preferred;
- Strong interpersonal and diplomacy skills;
- Excellent organizational and time management skills.

Education & Certifications:

- Bachelor’s Degree in a related field of study (preferable focus in international affairs, law, refugee law, human rights