Desktop Support Specialist

1 week ago


Johannesburg, South Africa AdaptIT Full time

Position reports to: Line Manager

Direct Reports: N/A

Office Location:
PURPOSE OF THE POSITION

Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral
equipment and software complying with given standards and guidelines.

Participate in varied computer platforms in multi-layered client server environment. Train and guide staff
hardware and software usage. Participate in important technological department projects and perform
problem diagnosis of network and desktop environment under IT Management direction.

PRIMARY RESPONSIBILITIES FOR THE ROLE
- Update and maintain computer inventory and surplus equipment. Maintain and resolve issues on

LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.
- Ensure desktop computers interconnect seamlessly with diverse systems.
- Interact with vendor support contacts to resolve technical problems with desktop computing

equipment and software.
- Recommend and implement upgrades on systems to ensure longevity.
- Assess functional needs to determine system purchase specifications.
- Identify and repair hardware and network connectivity issues.
- Establish VPN access for all remote users.
- Assist in technical upgrading and maintaining of entire desktop systems.

MINIMUM QUALIFICATION AND EXPERIENCE REQUIREMENTS

Education & Qualification
- Grade 12/ Matric Certificate
- CompTIA A+ or equivalent
- CompTIA N+ or equivalent
- ITIL Foundation
- MCP or equivalent
- MCSE, MCSA Windows 10, MCSA 365 or equivalent
- 2- 4 years practical service delivery experience in the IT industry; as an IT support or desktop

support technician.

Contact Person: Ayanda Ngobese

Vacancy Status: Open



  • Johannesburg, South Africa Network Contracting Full time

    Job & Company Description:I am currently building a strong pipeline of IT Desktop Support Specialists for multiple contract roles and long-term assignments. These positions offer exposure to dynamic working environments where you will support users, maintain IT infrastructure, and ensure the stability and performance of essential systems.Partnering with me...


  • Johannesburg, South Africa Network Contracting Full time

    Job & Company Description: I am currently building a strong pipeline of IT Desktop Support Specialists for multiple contract roles and long-term assignments. These positions offer exposure to dynamic working environments where you will support users, maintain IT infrastructure, and ensure the stability and performance of essential systems.Partnering with me...


  • Johannesburg, South Africa Teceze Full time

    A technology services provider is seeking a Mid-Senior Level IT Support Specialist in Johannesburg. This role involves installing and maintaining desktop computers, providing VIP support, and troubleshooting hardware and software issues. The ideal candidate will have strong skills in service desk support and vendor management, along with experience in...

  • IT Desktop Support

    2 days ago


    Johannesburg, South Africa IntelliStaff Full time

    **Area**: **Johanesburg/ Randburg** **REQUIREMENTS** **Knowledge and Skill** **s** - ** Excellent knowledge on laptops and servers hardware and software**: - ** Hands-on hardware troubleshooting experience.**: - ** Extensive equipment support experience.**: - ** Working technical knowledge of current protocols, operating systems, and**: - ** Experience...


  • Johannesburg, Gauteng, South Africa Motus Full time R150 000 - R250 000 per year

    Job Description We are looking for a skilled IT Desktop Support Technician to join our team at the Motus Head Office. In this role, you will be responsible for providing technical assistance to our staff, ensuring all desktop systems and related hardware and software are running smoothly. You will troubleshoot and resolve issues, install new equipment, and...


  • Johannesburg, Gauteng, South Africa Crayon 🖍️ Full time R600 000 - R1 200 000 per year

    Note: This role is for one of our clients and is advertised as IoT System & Integration Specialist on the site. While we do track apply clicks, you'll need to complete the quick steps on Crayon for your application to be consideredHow you'll roleAs an IoT System & Integration Specialist, you will be responsible for managing a suite of IoT edge devices,...


  • Johannesburg, South Africa IOCO Full time

    We are looking for a dedicated and detail-oriented Desktop Support Engineer to provide desk-side or remote end-user support and service request support. Support will require in-depth knowledge of PC and Apple Hardware, desktop Operating Systems options and settings, and network functionality. In addition, intermediate knowledge of end-user applications is...


  • Johannesburg, South Africa FirstRand Full time

    Job Description Hello Future IT Support Technician Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to...


  • Johannesburg, South Africa Pink Elephant Full time

    **MAIN RESPONSIBILITIES**: - Log incidents and follow through to resolution - Manage incoming calls according to SLA specifications and escalation procedure - Implement and Maintain Hardware and Software Standards - Troubleshooting and resolving Hardware or Software issues - Implement Corrective Measures that is within IT Operators scope of work -...


  • Johannesburg, Gauteng, South Africa Boardroom Appointments Full time R250 000 - R500 000 per year

    Key purpose:As a Desktop Support Engineer, you will be responsible for providing technical support to our desktop users. You'll ensure that all of the systems in use by our clients are working properly and are regularly updated. Must have Desktop Support and Audio Visual Support experience.Duties and responsibilities:Provide customer facing support and...