Collections Advisor

2 days ago

Johannesburg, South Africa FirstRand Full time

Job Description

To recover delinquent accounts, compile and maintain basic credit information prepares reports obtains approval for
refinancing and repossessions.

To collect on arrears portfolio within mandate, resolve credit queries, negotiate payment arrangements by informing customers of various payment solutions and obtain approval for refinancing and repossessions in order to increase revenue.

Hello Future Collector

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our Talent Team in FNB Loans, The Collector’s responsibly is to recover delinquent accounts, compile and maintain basic credit information prepares reports obtains approval for refinancing and repossessions. To collect on arrears portfolio within mandate, resolve credit queries, negotiate payment arrangements by informing customers of various payment solutions and obtain approval for refinancing and repossessions to increase revenue.

Are you someone who can:

- Manage costs / expenses within approved budget to achieve cost efficiencies.
- Collect arrears and negotiate acceptable RAR's.
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
- Research and develop new MIS / reports for risk management.
- Retrieve and manipulate data into an understandable format through extensive data mining and analysis.
- Conduct risk grading of customer base by input of data into Regulatory Credit Risk reports and models to ensure minimisation of risk to bank for future business.
- Predictive / Pricing / Profitability model building by model construction and testing through monitoring and maintenance of collections and credit model performance.
- Manage own development to increase own competencies.
- Minimum Qualification - Matric
- Preferred Qualification - Related Qualification
- Experience - 2 to 4 years' inbound and outbound experience collecting on Personal Loan accounts in arears

You will have access to:

- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate

We can be a match if you are:

- Adaptable and curious
- Analyse complex data sets
- Thrive in a collaborative environment

FNB respects your privacy and will process the information you have provided to us in accordance with our privacy notice.

Job Details

30/05/25

  • Collections Advisor

    3 weeks ago

    Johannesburg, South Africa FirstRand Namibia Limited Full time

    Collections Advisor page is loaded## Collections Advisorlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 14, 2025 (2 days left to apply)job requisition id: R41533# **Job Description**To manage and recover delinquent accounts by proactively engaging with customers, resolving credit-related queries, and...

  • Collections Advisor

    1 week ago

    Johannesburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - Collections on arrear portfolio within mandate, ensuring arrears are recovered and customer satisfied**experience and qualifications**: -...

  • Collections Advisor

    3 days ago

    Johannesburg, South Africa Firstrand Bank Limited Full time

    Overview To manage and recover delinquent accounts by proactively engaging with customers, resolving credit‑related queries, and negotiating suitable payment arrangements. The goal is to reduce arrears and enhance revenue recovery within defined mandates. Responsibilities Manage and recover delinquent accounts, compiling and maintaining accurate credit...

  • Collections Advisor

    6 days ago

    Johannesburg, Gauteng, South Africa FirstRand Full time R250 000 - R500 000 per year

    Job DescriptionTo manage and recover delinquent accounts by proactively engaging with customers, resolving credit-related queries, and negotiating suitable payment arrangements. The job involves compiling and maintaining accurate credit information, preparing relevant reports, and securing necessary approvals for refinancing and repossession actions. The...

  • Collections Advisor-1

    1 week ago

    Johannesburg, South Africa FirstRand Full time

    Job Description Hello Future Collector Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in FNB Credit Card, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the...

  • Exposure Control Advisor

    10 hours ago

    Johannesburg, South Africa World Fuel Services Full time

    At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Career Advisor

    4 days ago

    Johannesburg, South Africa iStudent Academy Full time

    _General Information_ The iStudent Academy Career Advisor will be exposed to marketing and brand promotion in the JHB region. The Employee will further be exposed to company policies and procedures, data management, Sales and other administrative roles involved in any working environment. The Employee will receive a basic monthly salary, as well as...

  • Investment Banking Legal Advisor: RSS

    2 weeks ago

    Johannesburg, South Africa FNB Namibia Full time

    Investment Banking Legal Advisor: RSS page is loaded## Investment Banking Legal Advisor: RSSlocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 19, 2025 (22 hours left to apply)job requisition id: R39727# **Job Description**Hello Future Legal Advisor, RMB is a place where exceptional people...

  • Investment Banking Legal Advisor

    5 days ago

    Johannesburg, South Africa Rmb Full time

    Investment Banking Legal Advisor Hello Future Legal Advisor, RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it's the magic of our people and culture that sets us apart....

  • Jewellery Advisor

    4 hours ago

    Johannesburg, Gauteng, South Africa Browns Jewellers Full time

    Unlock Exceptional Earnings in a World of EleganceAbout UsAs a premier name in luxury jewellery, we are renowned for crafting exquisite pieces that define timeless elegance. With a distinguished presence across South Africa and the UK, and our flagship Sydney boutique opening in 2025, we invite driven individuals to be part of our exclusive team.The...