Technical Specialist

2 weeks ago

Cape Town, South Africa Advania UK Full time

**About Us**:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

**Role Overview**:
The key deliverables of a Technical Specialist are to provide technical escalation for the relevant virtual team’s technology focus, contributing to improving standards and knowledge enhancement of those within the team. This can include escalation tickets; change requests or projects depending on the requirements of any of our customers.

**Qualification**s & Experience**:
You will have proven technology industry experience providing support at a 3rd Line Level along with:

- Excellent written and verbal communication and interpersonal skills
- Use initiative and creativity to solve more challenging issues 4
- Formal IT qualification (one or more of the below)
- AZ-104
- MCSE 2016
- AZ-300; AZ-301; AZ-400 (nice to have)
- Azure - Azure AD, ASR, IAAS, PAAS, Subscriptions & Management Groups, Role Based Access Control (RBAC), NSG, Key Vault, Automation, Storage, App Service, Azure SQL
- Server Infrastructure - HP & Dell, Microsoft Server OS through to 2019, VMWare, and AD related aspects of Intune, server rebuilds
- Backup technologies
- VEAAM, Azure Backup, Backup Exec, MABS
- Active Directory - DHCP, DNS, Replication, AD sync, GPO, Clustering, DFS

**Click here** for the list of benefits.** SA Benefits - Advania UK

The budgeted salary for this role is between 35,000 - 45,000 ZAR PCM**.**

**#LI-Hybrid**

**Hybrid working**:
This hybrid role, with a remote-first emphasis, necessitates being in the office or at a client site for 4 days each month. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

**Our Selection Process**:

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