Multi Media Manager

5 days ago

South Coast, South Africa Pick n Pay Full time

**Job Advert Summary**:
Manages resources to ensure compliance to standards, regulations and set plans to achieve targets/deadlines.

**Duties & Responsibilities**:
Manages GMD operations to maximize sales and deliver excellent customer service.

Leads GMD teams to optimize stock levels with mínimal out of stock.

Ensures adherence budgets and targets set in GMD.

Monitors budgets (expenses, turnover, gross) and takes appropriate action.

Regular consultation and reporting to GMD team and management.

Ensures that team performance standards are monitored and corrective action is taken.

Ensures adherence to security procedures to minimize shrinkage and stock loss

Implements shrinkage control measures.

Monitors and drives the implementation of promotional activities in GMD.

Ensures that customer service excellence is achieved and delivered by all team members

Provides customers with professional responses.

Analyses of stock reports and takes appropriate action on stock levels.

Analyses of daily/weekly turnover figures and areas of improvement identified and actioned.

Display energy, determination, urgency and commitment in order to generate results and meet objectives.

Manages, motivates and operates with a great sense of urgency.

**Minimum Requirements**:
2-3 years' sales experience

Retail experience required

Good Understanding of Multi Media platforms advantageous

**Competencies**:
Customer and sales centric

Must be goal driven and have a proven track record of driving sales

Sound knowledge of customer service and the dynamic market requirements

Solid communication and interpersonal skills

People management skills and the ability to delegate responsibly

Ability to motivate teams to deliver on targets

Ability to work retail hours

Ability to work in a pressurized fast paced retail environment

**Additional Information**:
Competency based Interview and Numeracy test to assess above requirements and competencies

The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.

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