A-grade Cctv Controller

2 weeks ago

Cape Town, South Africa TSU International Full time

**Job Purpose**:
The Control Centre CCTV Operator will be responsible for ensuring the effective monitoring of all cameras, promptly identifying and respond to security incidents, and maintain a secure environment for the client. Dispatch armed response vehicles and EMS or SAPS when necessary. Download any footage need for the prosecution of perpetrators and complete any required statements. Keep detailed records, reporting to the client all daily activities.

**Attributes**

The controller should possess excellent attention to detail, strong observational skills, vigilant individual and the ability to make quick and informed decisions and work well under pressure. Additionally, experience with Eocortex & Axis, would be beneficial for this role.

**Key Responsibilities**:
1. **Emergency Response**:

- Contact emergency or relevant emergency providers as needed.

2. **Incident Response**:

- Respond promptly to security incidents by reacting to the situation and taking appropriate action.
- Maintain detailed incident logs and provide accurate and timely reports to the appropriate authorities.

3. **System Maintenance**:

- Conduct regular checks on surveillance equipment, alarm systems, and monitoring systems to ensure proper functionality.
- Report any malfunctions, faults, or irregularities to the designated technical support team and Control Centre manager.

4. **Documentation**:

- Maintain accurate records of surveillance activities, incidents, and responses.
- Generate detailed reports for management, summarizing daily activities and incidents.

5. **Surveillance Monitoring**
- Operate and monitor CCTV systems, including Exocortex & Axis to ensure the continuous observation of designated areas.
- Detect and analyze suspicious activities or security breaches through surveillance cameras.

**Requirements**:

- Working hours will be 17h00 to 05h00.

**On the job requirements**:
**Qualifications and Experience**

**_ We look forward to hear from you as this is an urgent position to be filled_

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