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Claims Consultant
2 weeks ago
**CLAIMS CONSULTANT**
**INTRODUCTION**
An underwriting management company situated in Pretoria is seeking a dynamic Claims Consultant with at least 5 years’ experience in mechanical warranty claims to join their team.
**QUALIFICATIONS AND EXPERIENCE**
**Minimum education (essential)**:
- National Senior Certificate
**Minimum applicable experience (years)**:
- 5 years’ experience
**Skills and knowledge (essential)**:
- MS Office
- Technical and mechanical experience relating to the motor industry is a must
**Other**:
- Working hours 08h00 - 16h30
**Skills and knowledge (desirable)**:
- Very good communication skills, verbal and written and must be able to communicate with people
- Be able to work under pressure
- Be able to process large amounts of data with great care and attention to detail
- Must be self-motivated and on time
- Be a team player and be able to plug into the bigger picture
- Previous customer service experience is a must
- Previous experience in the insurance and motor industry is a must
**Key Performance Areas**
- Receiving phone calls from customers/workshops relating to claims
- Capturing all claims data onto system
- Liaise with workshop dealers regarding mechanical warranty claims
- Loading and verification of payments
- Processing of claims
- Any other tasks allocated by senior management
**REMUNERATION**
Market related (Pension fund contribution)
