Manager: Parts
3 days ago
Job Title: Manager: Parts
Summary:
**Responsibilities**:
- Develop and implement strategies to optimize parts department operations and increase profitability
- Manage inventory levels and ensure adequate stock levels to meet customer demand
- Oversee the ordering and procurement process, negotiating with suppliers to secure competitive pricing
- Monitor and assess sales performance, identifying trends and opportunities for growth
- Provide guidance and support to parts department staff, ensuring they have the necessary training and resources to succeed
- Maintain strong relationships with customers, addressing any concerns or issues in a timely and professional manner
- Collaborate with other departments to streamline processes and improve overall efficiency
- Stay up to date on industry trends and developments, recommending new products or services to enhance our offering.
Qualifications:
- Bachelor's degree in Business Administration or a related field
- 5+ years of experience in a parts management role, preferably within the automotive or manufacturing
industry
- At least 24 months’ managerial experience in a VW or Audi parts
- A strong awareness of the absolute necessity of good customer relations
- The ability to work under pressure and motivate staff
- Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level
- Strong analytical skills and the ability to interpret data and make informed decisions
- Excellent communication and leadership abilities, with a proven track record of motivating and mentoring a team
- Familiarity with industry best practices and regulations
- Detail-oriented and organized, with a strong focus on customer satisfaction
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