Receptionist

4 days ago

Durban, South Africa Cullinan Holdings Full time

The Receptionist is responsible for providing efficient and professional front-line service to our suppliers, customers, and colleagues on the switchboard and at the reception desk. The position receives suppliers, customers, and colleagues telephonically, as well as in person, in a professional manner, always maintaining and enhancing the company image.

The position delivers reception services to all Cullinan Holdings’ travel divisions based at the Durban Office and is required to build a good understanding of the different divisions he/she will be servicing.

**Key Objectives**

**The Key Functions of the position include but are not limited to**:

- ** Switchboard**
- Ongoing answering of the switchboard
- Opening and closing of the switchboard
- Recording Reception calls daily
- Searching for reservations booking on the Reservations system - find the consultant name if the client does not know
- Updating lists, i.e. extension list, department list, birthday list, etc. on SharePoint
- Answering and directing calls
- ** Building functions**
- Managing the ordering, recording, and issuing of staff's building access discs
- Walk around the building weekly to ensure that the building is tidy
- Arranging recycling disposal
- Arranging of ewaste
- Updating lists of what needs to be fixed
- Groceries: checking supplies with the Office Assistants, getting quotes, and ordering groceries
- Checking sanitizers at all times
- Assisting the Office Manager with ad hoc tasks
- Ordering water
- Ordering for functions
- Assist with ensuring that new starters' desks are ready for their start date
- Health and Safety Liaison
- Assist the IT department with administrative functions when required

**Requirements**:
**Qualification**
- Grade 12

**Essential experience and skills required**
- Minimum 3 years of receptionist experience with similar responsibilities
- Experienced working on Microsoft Office (Word, Excel, Outlook). SharePoint experience is highly beneficial.
- Excellent and effective verbal and written communication skills
- Excellent interpersonal skills and a professional attitude
- Excellent listening skills
- Excellent at multi-tasking, prioritizing, and managing time
- Effective organizational skills
- Meticulous and attentive to detail

**Attributes**
- Customer service focussed
- Respectful
- Professional and presentable
- Diplomatic
- Works with a sense of urgency
- Enjoys working in a flexible and changing environment
- Proactive
- Resourceful when challenges arise
- _Please Note: Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto), the internal recruitment policy as well as units’ employment equity plans._

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