Sales Team Manager

1 week ago

Midrand, South Africa Sanlam Full time

**Who are we?**

**What will you do?**
- Manages individuals within a team e.g. call centre agents / consultants within the communication centre. Ensures that the team reaches target by monitoring individual performance on a constant basis. Very knowledgeable on all aspects of the products, processes and systems. Mentors team and gives constant real-time support in terms of query resolution.- Minimum Experience- 2 - 3 years

**Minimum Qualification Required**
- Grade 12 / Standard 10
- Tertiary qualification will be beneficial
- RE Certificate
- Fully FAIS Accredited
- Deliverables include, but will not be limited to- Ability to manage, motivate and build a high performance team.
- Well spoken.
- Active listening skills.
- Self-motivated.
- Adaptability.
- Quality orientated and organised
- Must be highly proficient in dealing with clients.
- Customer focus.
- Professionalism.
- Flexibility.
- Ability to multi-task and cope with pressure.
- Team player.
- Problem analysis and problem solving.
- Commitment to personal and team goals.
- Strong service, and problem-solving skills.
- Reporting on a daily, weekly and monthly basis on performance
- Sales coaching skills.
- Engaging with senior leadership to achieve business goals.
- Innovative thinker, ability to solve problems.

**Turnaround time**

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

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