Insurance Sales Support Administrator

4 days ago


Centurion, South Africa RJPersonnel Full time

2years
- Assist in ensuring successful onboarding of CSO model to sales channel and users
- Collaborate with MSSI to ensure effective onboarding of new CSO
- Manage new schemes and ensure that sales adhere to the rules as per the agreement with CSOs
- Engage and build relationship/partnership with external stakeholder
- Manage the communications with stakeholder
- Monitor and respond to issues, queries at relationship level
- Assist in developing and maintaining customer retention initiatives
- Support sales in servicing customers in order to attain and retain business
- Provide support to existing business and ensure that we deliver on agreed requirements
- Provide Channel Head and Manager with weekly rejection reports for new business.
- Provide weekly projects updates to all stakeholders and project manager
- Identify, compile and monitor the unpaid report
- Compile the fraud report to mitigate risks
- Compile and maintain the daily dashboard

**Qualifications and Experience**:

- Matric
- Diploma in Office Administration or Secretarial Advantage
- RE 5 (as an advantage)
- 2 Years’ experience as Support Services (Financial Services Sector)

Competencies
- Insurance Industry
- Legislation: FAIS, FICA, ASISA, FSB
- Computer Literacy: MS Outlook, Word, Excel, Power Point



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