Service Sales Technician

2 days ago

Cape Town, South Africa ASSA ABLOY Full time

**Purpose of the role**:

- Represent our company’s products and services,
- Meet weekly, monthly, and annual sales and service targets through the successful implementation of sales and marketing strategies and tactics
- Generate leads and build relationships by planning and organizing daily work schedule to increase sales service parts..
- Develop and implement territory action plan through comprehensive data analysis, and adjust sales techniques based on interactions and results in the field.

**Responsibilities**:

- Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities
- Identify appropriate opportunities while visiting customers for repairs in order to upsell equipment.
- Possess in-depth product knowledge and be able to conduct demos and relay objection handling
- Keep management informed by submitting activity and results reports, such as daily job card reports.
- To maximize the sales of PDS category products (Service, spares, locks, access control etc) through identifying opportunities to expand category sales
- To sell new PDS service parts in above territories
- To prepare quotes on PDS Equipment for clients resulting from daily visits.
- To promote and always sell ASSA ABLOY products.
- Any other activities and new initiatives which enhance the development & growth of the PDS in above territories.
- To sell SLA contracts on existing and new operators in the market.
- Be Prepared to travel when required.

**Professional Qualifications & Experience**:

- Grade 12 (Matric)
- Valid Driver’s license
- Computer literacy (outlook and excel)
- Good knowledge of the geographical area
- Good knowledge of PDS systems and operators
- Technical acumen (Basic networking knowledge, understanding of jargon & comfortable with installation of equipment)

**Competencies & Personal Attributes**:

- Ability to work under pressure and travel extensively.
- Excellent interpersonal Skills
- Customer Service Centric
- Solution Oriented
- Great negotiating Skills

**We are the ASSA ABLOY Group**
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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