Reservations Consultant

2 days ago

Cape Town, South Africa Host Agents Full time

**Reservations Consultant - Cape Town (Bloubergstrand)**

We are an established short-term rental agency based in Bloubergstrand. Our proactive and dynamic team manages a growing portfolio of short-term holiday rentals along the West Coast and Atlantic Seaboard.

As we expand our property portfolio, we would like to welcome a hardworking and goal orientated Reservations Consultant to join our team. This position would suit someone with a lot of energy, who is willing to go above and beyond.

**Duties Include**:

- Managing bookings and availability calendar.
- Processing bookings via extranets.
- Administrative Work - mostly web-based.
- Guest Liaisons.
- Deal with travel agents.
- Ensure all quotations are followed up on a regular basis in order to ensure maximum revenue.
- Actively try to resolve guest complaints, where possible, exercise judgement and escalate it to the manager.
- Ensure accurate & detailed capturing of reservations.
- This is a challenging job that will reward people who are self-motivated and hardworking. You will learn a lot and expand your horizons while working with a fantastic group of people.

**Requirements**:

- Be proficient in English and Afrikaans.
- Exceptional telephone etiquette and mannerisms are required.
- Strong verbal and written communication skills.
- High level of computer literacy (MS Office - Outlook, Word & Excel),
- Be a quick learner.
- Be flexible and able to cope with a variety of different tasks.
- Excellent customer service orientation.
- The ability to work effectively in a pressurised environment.
- The ability to work well within a team environment and without supervision.
- Attention to detail and strong administrative skills.
- Previous hotel reservations or travel experience is a requirement.

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

  • Reservation Consultant

    2 days ago

    Cape Town, South Africa Career Pathfinders Full time

    Reservations Consultant - Multiple Game Lodges - Head Office Rosebank REQUIREMENTS - QUALIFICATIONS AND SKILLS Grade 12 (essential) Qualification in Tourism or Hospitality (advantageous) 5 years’ experience as a Reservations Consultant or in similar role (essential) Excellent grasp of the English language & communication skills. PANstrat/Opera...

  • Reservations Consultant

    2 weeks ago

    Cape Town, South Africa Sun Destinations Full time

    Sun Destinations is a portfolio of carefully selected wildlife areas in Southern Africa, offering supreme safari lodges and authentic bush camps. Our lodges are selected based on their location, owner-managed intimacy, and excellence in wildlife experiences. Our head office is based in Cape Town, South Africa, and we specialise in marketing and reservations...

  • Reservations Consultant

    4 days ago

    Cape Town, South Africa Sun Destinations Full time

    Are you an experienced tourism professional with a passion for creating unforgettable safari experiences? We’re looking for a **Reservations Consultant** to join our Cape Town head office team. Sun Destinations represents a handpicked portfolio of authentic bush camps and luxury safari lodges across Southern Africa. Our properties are chosen for their...

  • Reservations Consultant

    2 weeks ago

    Cape Town, South Africa Extraordinary Solutions Full time

    Overview Well established Tourism Company in Cape Town is seeking a Reservations Consultant to join their team. Applicant must be computer literate and have good communication skills (spoken and written). Shift Schedule We operate on a shift basis and therefore you will need to be available for shift work Monday to Sunday 08h Responsibilities Processing...

  • Inbound Reservations Consultant

    4 days ago

    Cape Town, South Africa Cullinan Holdings Full time

    An exciting opportunity awaits to join Thompsons Africa's Reservations team! The position is Cape Town based. The overall purpose of the Inbound Reservations Consultant is to proactively secure and manage FIT and group bookings; going the extra mile to create exceptional customer and guest experiences. It requires a strong focus on achieving sales and...

  • Inbound Reservations Consultant

    2 weeks ago

    Cape Town, South Africa Cullinan Holdings Full time

    An exciting opportunity awaits to join the African Diamond Tours & Incentive's Reservations team! The position is Cape Town based. African Diamond is one of Southern Africa’s leading travel companies specialising in the Turkish market. Our expert services include tailor-made packages for groups, meetings, large-scale events, incentive travel,...

  • Reservations Consultant

    2 weeks ago

    Cape Town, South Africa Tych Business Solutions Full time

    As the reservations consultant, you’ll be the go-to expert for clients seeking unforgettable travel experiences. Your primary role is to understand clients' travel preferences, provide personalised recommendations to tours and activities within the area. You will be responsible for delivering exceptional service, ensuring every travel experience is...

  • Reservations Consultant

    2 weeks ago

    Cape Town, South Africa Rosegold Sourcing Full time

    Role Overview: Key Responsibilities: - Design and deliver exceptional luxury travel itineraries for high-end international clients visiting Africa. - Drive sales and achieve conversion targets. - Build client trust by providing expert guidance and professional, knowledgeable & personalised advice. - Make expert recommendations for itineraries, including...

  • Reservations Consultant

    2 weeks ago

    Cape Town, Western Cape, South Africa Singita Full time R900 000 - R1 200 000 per year

    The main purpose of the Reservation Consultant is to provide a professional service in enhancing the guest experience and maximising revenue flow whilst providing expert travel advice.Key ResponsibilitiesBuild relationships and craft experience by booking Singita accommodation and logistics services in the areas within which Singita operate.Maintain...

  • Reservations Consultant

    4 days ago

    Cape Town, South Africa ABC Worldwide Full time

    Building relationships is vital. Your role will be to maximize hotel profitable revenue, ensure day to day procedural operations completion and that guest satisfaction is achieved. **Minimum Qualifications / Experience / Skills** - 5 Years of experience in the hospitality Reservations operations - Ability to effectively communicate with others in English...