Vodapay Operational Consultant Queries and

**Role Purpose**: The **Specialist: NEPSI VodaPay** role is based within the Commercial Business Unit. The role of the Specialist: NEPSI VodaPay is to be responsible for ensuring that all customer touch-points are adequately enabled to support the launch of a new product, service, campaign/promotion by critically evaluating and analysing all Concept...

**Role Purpose**: The successful incumbent will be responsible for managing, dealing and resolving all Social Media Escalations for VodaPay. To bring order, structure, and focused management attention to the customer's problems in order to gain complete consumer satisfaction. The role will also handle complaints received through various Social Media...

**Role purpose**:Take ownership of the reconciliation and settlement queries for users and mini-app participants whilst providing leadership and guidance to the settlement resource accountable for general merchant, VAS and settlement queries. **Core competencies, knowledge and experience**: - Settlement reconciliation and merchant - Industry background:...

**.**: **When it comes to growing Talent, we're number 1.** The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. **Role Purpose/Business Unit**: - The Product Owner plays a crucial role in the product development process, particularly within Agile and Scrum frameworks. Their primary purpose is to maximize the value of...

**Operational Finance Coordinator** Role purpose: - To assist on a day to day basis with the Finance operational activities - Form part of a multi-skilled resource team who will be able to assist with queries as it relates to the settlement, processing of payment and reconciliations - A key ability to pay attention to detail in terms of monitoring and...

**ESSENTIAL SKILLS REQUIREMENTS**: - IT Service Management (according to ITIL), 2nd Level Support - High Customer Orientation - Strong understanding of Problem, Incident and Change processes (PIC) - Working in a highly complex environment (many stakeholders, multi-platform/product environment, mission-critical use cases, high business exposure, complex...

**Description**: - The Customer Value Lead helps implement the base growth and retention strategy for their area, ensuring all communications are relevant and build a broad and deep relationship with our customers. Increasing customer lifetime value as a result of correctly targeted and managed communications and reducing churn through increased customer...

The Solutions Consultant drives the successful adoption and optimization of AVEVA’s industrial software solutions by delivering expert technical support, implementation, and training to clients and system integrators. The role focuses on diagnosing and resolving complex technical issues, managing customer expectations, and identifying operational risks to...

**Direct Reporting Line** Head: Student Recruitment **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

**Vacancy: Telesales Consultant** **Region**: Midrand **Division**: Sales **Reporting to**:Supervisor **Overall Purpose of the job**: To provide a superior service level to internal and external customers via all contact channels and media. **Minimum qualifications and experience**: - Matric - Post Matric qualification - preferred - A minimum of 1 year...