Customer Relations Consultant

3 days ago

Cape Town, South Africa Sydsen Full time

A well-established automotive dealership in the Southern Suburbs of Cape Town is seeking a
**Customer Relations Consultant **to join their team.

**The main purpose of this position**:

- The role requires creative thinking and a real talent for communications
- Tasks will involve suggesting ideas based on customer feedback, working with managers and other teams to shape those ideas, then executing
- Customer experience specialist responsibilities will still be in the inbox, but they should be thinking about how to get ahead of issues rather than just resolving them
- Identify and maximize opportunities within the Customer Journey
- Plan and implement Customer Experience activities in and out of the Dealerships

**Requirements**:

- Senior Certificate (Grade 12)
- Tertiary Qualification (Post-Matric Certificate / Diploma) is preferred
- 3 Years customer service experience within the Automotive Industry is required
- Drivers License
- Computer Literate
- Highly empathetic and have a high customer centric acumen
- Strong verbal and written communication skills
- Excellent analytical skills and ability to pay attention to detail
- Self-motivated, high level of personal energy and commitment
- Ability to organize, prioritize workload, meet deadlines and handle detailed assignments
- Ability to work under extreme pressure and with difficult customers

  • Sales Consultant

    1 week ago

    Cape Town, South Africa CSX Customer Services (Pty) Ltd. Full time

    **Sales Consultant** New positions opening: Cape Town - Western Cape **Position Summary** The Sales Consultant is responsible for achieving sales in an assigned territory. You will be responsible for proactively selling Peleman document binding, branding and presentation solutions. Thanks to over 30 years of research, development and worldwide client...

  • Customer Relations Officer

    5 days ago

    Cape Town, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Campus Head Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Customer Relations Officer

    5 days ago

    Cape Town, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Campus Head Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Senior Customer Relations Officer

    5 days ago

    Cape Town, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Campus Head **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Regional Customer Consultant

    1 week ago

    Cape Town, South Africa Dis-Chem Full time

    Dis-Chem Pharmacies' in the Western Cape Region has an opportunity available for a Regional Customer Consultant to join the team. Overview The main purpose of this role will be to oversee, escalates and reports on all customer queries, complaints and compliments, providing customers with the quickest assistance possible. Minimum Requirements Grade 12 /...

  • Regional Customer Consultant

    2 weeks ago

    Cape Town, South Africa Dis-Chem Full time

    Dis-Chem Pharmacies' in the Western Cape Region has an opportunity available for a Regional Customer Consultant to join the team. Overview The main purpose of this role will be to oversee, escalates and reports on all customer queries, complaints and compliments, providing customers with the quickest assistance possible. Minimum Requirements Grade 12 /...

  • Sales Consultant Market Related Salary

    6 days ago

    Cape Town, South Africa West Coast Personnel Full time

    Sales Consultant – Cape Town – Market-related Salary National fire protection company, specializing in fire systems for shopping centres and industrial and commercial buildings, seeks a Sales Consultant to be an integral part of our team. As a Sales Consultant, you will play a crucial role in securing sales by implementing strategic initiatives, building...

  • Client Relations Consultant

    1 week ago

    Cape Town, South Africa Sable Group Full time

    **Are you energetic, ambitious and looking to develop your career? Our Cape Town Forex department is looking to add a Client Relations Consultant to their team. We offer a dynamic and challenging environment where we achieve our business objectives and have fun doing it.**: **You’re perfect for this position if you**: - Have previous experience dealing...

  • Customer Relations Officer

    5 days ago

    Cape Town, South Africa SoluGrowth (Pty) Ltd. Full time

    SoluGrowth is looking for a Customer Relations Officer for our client within the Cape Town terminal, the role will be reporting directly to the Customer Relations Manager: Western & Eastern Cape. The main function of the position will be to assist in the administration of quotations and service level agreements to customers, co-ordinating customer related...

  • Customer Relations Manager

    5 days ago

    Cape Town, South Africa IKON Consulting Full time

    Western Cape - Customer Relations Manager **Salary**: Market related basic salary + incentives + company contributions to benefits. **Description**: Great opportunity at a franchise dealership based in the Northern Suburbs of Cape Town. Your main function is to ensure the quality of service delivered to clients. Job duties include but is not limited...