Product Specialist Sales

1 week ago


Johannesburg, South Africa Vodafone Full time

**When it comes to putting people first, we're number 1.**- The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2024.
- **
Role Purpose/Business Unit**:

- **Your responsibilities will include**:

- Provide technical sales support to sales teams and customers
- Conduct product demonstrations, proof-of-concepts, and trials to drive sales.
- Develop and deliver technical sales presentations, and support in the relevant proposals, and RFP responses
- Collaborate with Solution Architects, Product managers and sales teams to ensure technical accuracy and alignment to customer needs
- Identify and capture new sales, including up sell and cross sell opportunities, to ensure revenue & margin targets are achieved
- Drive revenue generating sales initiatives and pathways for route-to-market to support the execution of the product strategy nationally.
- Design and drive programmes than enable interconnected offers to enable customers to have a joined up and more effortless experience when consuming Vodacom products.
- Provide insights and recommendations to inform product development, sales strategies, and marketing initiatives
- Assist the Account Managers in assessing cost requirements for the related product sales-
- **Channel Development and Sales Revenue Growth**- Own and deliver the product GTM Strategy for the Value Propositions
- Develop, maintain and deliver technical sales collateral and training programs for the broader sales and account teams.
- Gather and analyse customer feedback and market trends to evolve the GTM propositions
- Focus on increasing net sales revenue within each segment practice and channel across the product catalogue.
- Deliver profitable revenue growth across the product portfolio
- Partner with sales teams to set annual targets according to agreed product business plans to ensure profitability and the delivery of margin.
- Deliver against the annual product business plans; sales cadence and pipeline management- **
Stakeholder Management**- Managing Stakeholders: Strategic management of stakeholders to achieve success in the market. Builds collaborative partnerships and alliances for market success
- Assist Sales Executives, Hunters and Account Managers in identifying and scoping of sales leads for related Vodacom products
- Engage with Vodacom Business internal departments (Customer Solutions, Products and Services, Regional Heads, Technical
- Specialists, Service Fulfilment Team) to confirm that the proposed solution can be supported.
- Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
- Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales partner strategy framework.
- Manage the multiple internal & external stakeholders across the landscape- B Degree/Equivalent - Technical
- Postgraduate qualifications (Desirable)
- 5 years+ Technical Sales experience
- In-depth knowledge of:

- Fixed data communication technologies [including SD-WAN, MPLS, IP VPN technologies]
- Voice communication technologies [including IPT, NGN, IN, SIP etc ]
Unified Communications solutionsHigh level understanding of:

- Mobile data communication technologies [All available Spectrums including 5G, Managed/Secure Mobility]
- Cloud, Cyber Security & Managed Services
- IOT-
- **Core competencies, knowledge, and experience**:

- **
Technical Competencies**- Business development skills - unlocking the opportunity based on customers’ business requirements
- Extensive experience in telecoms/IT design with proven technical co-ordination
- Experience in change management in a technological context
- Team player, strong influence and relationship management skills
- A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy
- Fluent in English
- Ability to lead in high-growth, high-uncertainty environments
- Ability to work in an international and distributed virtual team
- Excellent Customer relationship management skills with ability to interact at Director level
- Strong communication and decision making skills - ability to balance conflicting interests-
- **
Behavioural Competencies**- Customer Focus: Prioritizing customer needs and delivering excellent service
- Accountability: seeks feedback and identifies opportunities for improvement or innovation
- Collaboration: Actively fosters collaboration, seeks input and effectively partners
- Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
- Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
- People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
- Organizational Savvy: Demonstrates strong und



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