Junior Account Manager

1 day ago

Bellville, South Africa JOBJACK Full time

Join JOBJACK for a 3-Month Opportunity as a Junior Account Manager:
Are you eager to kickstart your career journey? JOBJACK offers an exciting opportunity for a self-starter to join our Customer Management Team as a Junior Account Manager on a 3-month fixed-term contract. This role is perfect for someone looking to use their summer to gain practical experience in account and client management within a dynamic operations team while working alongside seasoned professionals who provide guidance and insights into the recruitment industry.
**Why apply?**:

- Hands-On Experience: Gain practical, real-world experience in account and client management within a dynamic operations team.
- Mentorship: Work alongside experienced professionals who can provide guidance, support, and insights into the recruitment industry and best practices.
- Skill Development: Develop valuable skills in communication, relationship management, problem-solving, and customer service, crucial for future career growth.
- Compensation: Enjoy a salary package for the duration of the contract, providing financial support while you gain experience.
- Dynamic Work Environment: Experience the fast-paced and engaging environment of a tech startup.
- Flexibility: Benefit to work fully remote post onboarding and training to help you balance work and personal commitments.
- Contribution to a Greater Mission: Be part of a team dedicated to making a positive impact by helping people find employment and supporting clients in their recruitment needs.

**Key Responsibilities**:
As a Junior Account Manager at JOBJACK, you will focus on recruitment activities and collaborate closely with our esteemed clients and team members to support our mission of global employment.
**1. Account Management**:

- Follow JOBJACK's Customer Management Process to ensure effective service for assigned clients.
- Maintain daily routines to uphold optimal service standards.
- Ensure high-quality day-to-day client service through proactive measures.

**2. Client Relationship Management**:

- Foster strong client relationships through regular communication.
- Manage and nurture relationships with existing clients.
- Respond promptly and accurately to client inquiries.
- Handle daily client correspondence professionally.
- Act as a primary contact for job seekers using the JOBJACK platform, providing assistance and answering queries.
- Coordinate with job seekers to confirm interview schedules and ensure timely preparations.

**Important dates**:

- Application Deadline: 25 October 2024
- Ideal Start Date: November 2024

**Requirements**:

- Studies or relevant experience in administration, account management or similar roles is beneficial
- Exceptional communicator, especially over the phone
- A positive, polite, confident, sincere and friendly disposition
- Calm, cool and collected - especially during stressful phone conversations
- Team player
- Multi-tasker
- Adaptable
- Joyful and driven
- Problem solver
- Detail oriented

**Benefits**:

- Hands-On Experience: Gain practical experience in account and client management within a dynamic operations team while working alongside experienced professionals who provide guidance and insights into the recruitment industry.
- Competitive Compensation: Enjoy a competitive salary package during your contract.
- Flexibility: Full remote benefits after onboarding and training.

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