Office Manager

**Office Manager - Johannesburg, South Africa**

Are you a firm believer in leaving things better than when you found them and enjoy being part of a great team? Are you ready to unleash your potential by giving back and working with awesome people that make all the difference? If so, why not consider joining Western Union as an Office Manager.

**Western Union powers your pursuit.**

This position will provide administrative support and management to our busy office; you’ll have a broad and varied set of tasks from reporting & vendor management through to travel arranging, budget management and event coordination. This role needs someone who can react well to change and enjoys being part of a dynamic and thriving team. This role will allow you to learn and develop skills in key areas of our business, so it has genuine career development opportunities.

**Role Responsibilities**
- Co-ordinate and manage the Johannesburg office and support the Ivory Coast and Lagos offices in line with company business values.
- Support company administrative services by maintaining office systems and supervising staff.
- Work closely with the WU Global Support Services team and maintain strong communication links across the business.
- Maintain office services by organizing office operations and procedures, coordinating payroll, controlling correspondence, designing filing systems, reviewing, and approving supply requisitions, and assigning and monitoring clerical functions.
- Manage the budgets for assigned office locations. Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends in line with local laws and jurisdictions.
- Manage office security and safety in conjunction with IT / HR department and location-based security team for assigned locations.
- Follow and track compliance with company policies and procedures related to safety, security, business continuity, etc.
- Responsible for setting up agreements with and managing office suppliers to ensure the best possible, cost-effective service is always obtained.
- Oversee management of office consumables, stationery, and other consumables.
- General administration duties including scanning, printing and/or filing as required by the office / per respective country information sharing and archival standards.
- Attend vendor / supplier and other management meetings. Main point of contact for the building landlord, vendors, and suppliers.
- Responsible for Purchase Order (PO) creation, Vendor onboarding, Request for Sourcing, Vendor Risk Assessment etc.
- Ensure all office documents/guides are timeously uploaded to the company portals.

**Role Requirements**
- Significant and substantial experience of a similar role - ideally you will five or more years in an Office Manager role.
- You’ll need the ability to work independently and possess strong decision-making skills.
- You’ll use your interpersonal skills to negotiate, present, and listen to your vendors, suppliers and all office staff and build trust and confidence with them while you are reporting progress and achievements on a weekly basis to your direct supervisor.
- Excellent communication skills being fluent in written and spoken English (other languages a bonus - especially French).
- Sound knowledge and understanding of administrative services, vendor onboarding and management, budget management, staffing, process improvement and management, supervision, inventory management and control, payroll management are advantageous.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

Your South Africa specific benefits include:

- 21 days annual leave - plus 11 public holidays
- Comprehensive life & medical cover.
- Pension plan
- Comprehensive corporate benefits
- Heavily discounted Gym Membership

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from