IT Administrator

10 hours ago

Pretoria, South Africa NEOC People Full time

We are searching for an IT Administrator to form part of the business. The right person should have good knowledge and experience working with network and server technology as well as typical IT services found in an advanced network and ensure the stable operation of the in-house networks and design, install, administer, and optimize company servers and related components, as necessary.
**SAP**
- SAP Business One experience is essential.
- Assist users with day-to-day queries.
- Provide training to users where applicable.
- Update and maintain user rights.
- Creation of additional reports as required.
- Update existing reports as required.
- Implementation of new modules as required.
- Update current modules as required.
- Creation of reports on Management Reporting Services based on SAP information.
- Maintaining the linking of data between SAP and Management Reporting Services.

**CRM**
- Assist with exporting CRM database information.

**First line support**
- Manage all network connection problems (WAN/LAN); Wireless / Wired / Mobile data (Firewall, switch, Wifi).
- Manage all Applications; Windows, Microsoft Office, SAP, Management Reporting Services, and Remote desktop connections.
- First contact point for users with questions / IT-related incidents by phone, mail, and remote assistance.
- Offer support on any kind of questions/issues users have/experience.
- Troubleshooting basic computer issues (user hardware, system, and software).
- Troubleshooting basic connectivity issues.
- Troubleshooting basic 'user' issues.

**IT Administration**
- Implement a backup system and ensure backups are verified and correctly run to ensure business continuity.
- Ensure network cables and cabling is installed appropriately.
- Ensure all antivirus software is updated on a regular basis.
- Setup up of computers and tablets for new users.
- Troubleshooting any issues with local internet connections. Optionally monitor local connections and infrastructure. Contact local ISP to resolve local internet connections.
- Fulfill network administrator duties.
- Facilitate and execute the process to change to own IT infrastructure.
- Change of Windows product key and activate Windows again and/or deploy a new operating system.
- Continual deployment of Group company’s IT procedures.
- Implementing a server to be accessed by all users.
- Maintaining printer network and printers.
- Assisting with VPN queries.
- Implementing IT procedures.

**Reporting on**:

- Current IT issues and project management of the issues.
- Update user list against company equipment.
- Update flow charts or IT mapping as and when there are changes.

**Experience and qualification**
- Minimum 3 years in IT/software development, and systems administration.
- Must have relevant IT qualifications.
- Perform and maintain system backups and recovery via backup software.
- Administration of cloud-based infrastructure.
- Strong technical and user guide documentation skills.

**Salary**: R20,000.00 - R21,000.00 per month

Application Question(s):

- How many years of experience do you have n IT/software development, and systems administration?
- Do you have IT qualifications?

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