Fleet Manager

3 days ago

Cape Town, South Africa Finovate Full time

The overall objective of this operations manager role is to effectively manage and oversee the
day to day (also nightshift) operations of the depot/plant. This includes the short term planning
and scheduling of daily operations. This extends from the productivity of drivers and their
vehicles; along with the overall maintenance of vehicles; solving queries etc. in order to deliver
exceptional service within clients’ SLA.

**Responsibilities**:
**Budget Control**:
Creditors
- Ensure all invoices and PO’s are signed off and submitted to Finance.
Follow up on outstanding money
Other
- Insurance claims, traffic fines, vehicle maintenance
? Management of driver hours
? Budget and Resource Planning
- Use relevant data and analysis to give input into budget preparation for the
division/depot.

**Client Service**:
? Service Culture - Deliver within SLA
? Partnership Management - Cultivate objective working relationships with variety of
stakeholders (e.g. HR team, IT, Clients)
? Client Relationship Management - Daily client interactions on the frontline.
Solve challenges and queries to reduce complaints.

**Operational Execution**:
Oversee and manage own fleet of vehicles
? Schedule maintenance
? Weekly checks
? Services
? Washbay
? Breakdowns (where applicable)
? Licensing of vehicles
? Manage diesel consumption
Trip management
? Manage and schedule drivers’ working hours
? Route planning
? Oversee successful loading of goods at clients with all relevant paperwork
? Planning and scheduling the overs (old order incomplete from last loading cycle with
new orders received.
Site Management
? Manage the washbay
? Manage the workshop
? Manage the diesel
Other
? Insurance Claims
? Adhoc Projects
Debrief Paperwork (daily)

**Reporting**:
? Prepare and submit weekly operational stats
? Prepare and submit weekly financial flash to clients
? Prepare, analyse and submit monthly operational stats

**Operational Efficiencies**:
? Work with team of drivers to deliver operational efficiencies
? Delivery of superior quality customer experiences within SLA
? Fleet management

**Staff Management**:
? Personal Development
Manage own development to increase own competencies for the position function and
future leadership growth opportunities
? People Management
Plan and manage performance, skills development and team motivation. Achieve
efficiencies and increase competencies.
Address employee’s issues or grievances
Management of drivers performance, i.e. weekly monitoring of their consumption per
km, daily debrief and weekly reports indicating outliers.
Driver PDP and licenses
Manage drivers’ leave and overtime (update daily)
? Teamwork
Support effective teamwork within depot/branch.

Job Outcomes /KPA/I’s

Targets and measures to be discussed in Performance meetings
Finance
? Work contributions to bottom line (e.g. increase profits, decrease costs, cashflow)
Client
? Contribution to client satisfaction levels (internal and external clients)
Process
? Efficiency, accuracy and reporting
People
? Management contribution supporting, growing and motivating staff to deliver results.
? Personal contribution to team and others
Values
? Alignment with the company values
Lean
? Reducing waste and streamlining processes

Authority/ Decision
Making Customer and driver problems with limited decision making only, however must ensure prior
approval is obtained from relative authority.

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