Senior Commercial Insights Manager

**We are looking for an experienced Business Insights and Strategy Manager to join our team in Kenya.**:
**We’re not merely seeking an operations manager; we’re looking for a strategic consultant to our business leaders in Kenya. Someone eager to work on the front lines of our commercial business and strategy.**:
You could be an **analytical project manager, a commercial insights analyst or someone working in credit (B2C)**.

In this role, you’ll identify problems, manage **analytical workflows**, and deliver actionable recommendations and insights to our business leaders in Kenya. You’ll handle multi-source data, **design out of the box experiments**, test hypotheses, and create impactful presentations and reports for your stakeholders.

This role is perfect for those with **strong strategic planning and execution skills**. **If you're data-driven and thrive on strategic impact, this role is your ideal platform.**

**What's exciting about this role?**

Your insights will drive key decisions, as you provide thought leadership and in-depth analysis using tools like** SQL, R, and Python**. You'll design **innovative initiatives** to enhance credit performance, working closely with various departments to achieve stellar results.

As a key player, you'll develop and refine financial models, monitor performance metrics, and challenge existing credit management practices. Your reports and presentations will **influence senior management and investors**, while your innovative approaches will keep M-KOPA at the forefront of the industry.

You'll build strong stakeholder relationships, communicate complex ideas clearly, and foster a** culture of creativity and problem-solving**. This role is your chance to make a significant impact, guiding business growth and setting new standards in credit management.
- In essence, this role offers you a thrilling opportunity to lead transformative efforts in bad debt provisioning and adjustments, Interventions to improve credit performance, product, service, and pricing decisions_

**_ Expertise_**:
**_ Our expectations are that your CV reflects a rich blend of technical expertise, practical experience and leadership competencies positioning you as a valuable asset in the field of Credit._**
- Showcase your skills in using data from **SQL, R, Python, PowerBI, and Excel** and through financial analysis produce insightful presentations. Knowledge of lending practices and consumer credit in emerging markets is a plus.
- To **lead and influence** General Manager and c-suite leaders in the business,** exceptional interpersonal and presentation skills **are crucial.

**Our hiring process is as much about us selling to you as the other way round-the interview process will be as follows**:

- _ Recruiter call 30 mins - an introduction to the process and M-KOPA._
- _ Hiring Team call 30 mins - High level introductions with the Credit Team._
- _ Take home assessment - A deep dive into the role dynamics._
- _ Personality test - Self awareness is crucial for you as a strategic leader._
- _ Stakeholder interview 60 mins - This is where most of the magic happens._

**Why M-KOPA?**
- At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility._
- Recognized twice by the Financial Times as one Africa's fastest growing company (2022 and 2023) and by TIME100 Most influential companies in the world 2023, we've served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa._