Bpo Senior Associate

Senior Operations Manager BPO Senior Operations Manager - Cape Town At TTEC, we’re all about the Human Experience. Elevated. As a Senior Operations Manager / Service Delivery Manager Cape Town, SA you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company...

A global Business Process Management leader in Cape Town is seeking a Senior Quality Manager to oversee quality operations. The role involves ensuring excellent customer experience and providing actionable insights for improvement. Candidates should have over 5 years of experience in a relevant role and proven leadership skills in a BPO setting. This...

**Basic Function** - The incumbent will be responsible in ensuring that the Transitions are successful. In addition to enabling seamless Transitions, the incumbent will also be responsible for building capability of the Transitions function, bring thought leadership to the table that improves Transitions set up and implementation - The incumbent will also...

Senior Operations Manager - Cape Town At TTEC, we’re all about the Human Experience. Elevated. As a Senior Operations Manager / Service Delivery Manager Cape Town, SA you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You’ll be...

At TTEC, we’re all about the Human Experience. Elevated. As a Trainer in Cape Town, South Africa you’ll be a part of planning, facilitating and managing the new hire training process for associates in training at TTEC, to include both client and TTEC required training courses while you also #ExperienceTTEC, an award-winning employment experience and...

Overview WNS Cape Town, Western Cape, South Africa General Manager - Operations (BPO) WNS Cape Town, Western Cape, South Africa Responsibilities 10+ years of cross-site, mid to large-scale operational experience. Oversee daily operations and ensure that all processes and services are delivered efficiently and meet client requirements. Monitor performance...

Head of Operations **Salary**: up to R1.8m p/a CT - CBD **Responsibilities**: - Managing the daily running of the operations at a granular level - Responsible for the delivery of the annual business plan and the operating plan - Managing all aspects of team activities in order to meet revenue, quality and budgetary goals - Ownership of all aspects of...

A leading global Business Process Management firm is looking for a Senior Quality Manager in Cape Town, South Africa. This role involves overseeing the quality function and ensuring optimal customer experience delivery. The ideal candidate will have over 5 years of experience in quality management within the BPO sector and a proven track record in...

Creating purposeful careers as we build the future of contact centre solutions TITLE : ACCOUNT MANAGER (BPO) (Cape Town) We are seeking an experienced Account Manager with exceptional client relationship management skills and practical HR / IR experience to manage and exceed client expectations on contact centre campaigns. Job Function : Client Relationship...

Senior Recruiter Senior Recruiter - Cape Town - South Africa About TTEC Cape Town This is a fantastic opportunity for an experienced internal recruiter to join our growing TTEC HR team in Cape Town delivering a best-in-class TA / HR service. We are expanding our CX / Call center solutions into Africa and your experience of managing fast paced recruitment...