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Services Desk Intern

2 weeks ago

Parow, South Africa Stowe Holdings (Pty) Ltd. Full time

**Key Performance Areas**

**Service Desk IT support**:

- Providing a single point of contact to for our customers
- Providing accurate information and support to customers
- Analysing IT system queries logged by clients
- Resolving system queries logged by clients
- Providing remote support
- Attending to daily/weekly administrative reports and supplying feedback

**Minimal Requirements**:

- Achieved NQF Level 5 in the field of Administration or ICT
- A+ and N+ is an equivalent to NQF Level
- Unemployed
- Never participated in an internship previously
- Computer literate - able to use MS Excel, Word, E-Mail/Internet

**General Key Competencies**:

- Interpersonal skills
- Quality Conscious
- Reliable
- Quick Learning
- Good attention to detail
- Good communication skills (written and spoken)
- Administration skills beneficial
- Ability to work under pressure
- Logical problem solving skills
- Team Working

**Advantages of internships**:
**Interns**
- Provides insight into real-world problems and issues which are not found in textbooks.
- Cultivate adaptability and creativity
- Increase marketability to employers ensuring workplace readiness
- Stepping stone for transition from being a student to entering the workforce
- Increase opportunities within a company for faster advancement and growth
- Increase self-confidence in the workplace
- High advantage on résumés
- Develop personal growth experiences and exposure to different opportunities
- Have hands-on opportunities to work with equipment and technology that may not be readily available
- Gain the following benefits through internships: experience, skill development in technical and or soft skills, perception, supervision and professional connections

**Organizational Benefit**
- Creates the opportunity to recruit future employees
- Allows Stowe to identify true talent and leaders
- Allows Stowe the opportunity to evaluate potential employees

**Job Type**: Internship

Pay: From R5 000,00 per month

Application Deadline: 2024/11/29