Systems Administrator

**Company Description**
OUTsurance has been propelling the South African insurance industry forward for the last 27 years. As leaders in the field, we’re always looking for innovative ways to create digitally advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with their energy and expertise. If you’re keen to grow your career in a vibrant environment with lots of ‘fun’, this could be the career opportunity you’ve been looking for.

**What do you get OUT?**

OUTsurance has been voted Top Employer South Africa since 2022. Our people vision is to be a great company to work for where you always get something OUT.

As the Systems Administrator for the Windows and Collaboration Team, you will be responsible for providing technical expertise and guidance to ensure the successful design, implementation, and maintenance of Citrix and Microsoft systems. You will collaborate closely with cross-functional teams to support business objectives, drive innovation, and maintain the highest standards of performance, reliability, and security.

**Key Responsibilities**:
**Technical Innovation**:

- Guiding the execution of Xen Server infrastructure, Citrix systems, design, and implementation strategies.
- Stay current with industry trends, emerging technologies, and best practices related to Microsoft Systems Administration and Infrastructure Management.

**System Design and Implementation**:

- Implementation of Citrix based systems, catalogues, ensuring scalability, reliability, and performance to meet business requirements as per design.
- Collaborate with stakeholders to gather requirements, define technical specifications, and architect solutions that align with organisational goals and standards.
- Drive the adoption of automation, scripting, and configuration management tools to streamline system deployment, configuration, and maintenance processes.

**System Administration and Maintenance**:

- Oversee the day-to-day administration and maintenance of Citrix based systems, Microsoft based systems, services, and infrastructure components.
- Implement and enforce security best practices, policies, and controls to protect Citrix based systems and Microsoft based systems from vulnerabilities, threats, and unauthorised access.
- Monitor system performance, troubleshoot issues, and implement corrective actions to optimise performance, availability, and reliability.

**Collaboration and Communication**:

- Collaborate effectively with cross-functional teams, including network engineers, security analysts, developers, and business stakeholders, to support project initiatives and deliver integrated solutions.
- Communicate technical concepts and recommendations clearly and effectively to both technical and non-technical audiences, fostering understanding and alignment.
- Vendor interaction.

**Qualifications**
- Information Technology, or equivalent work experience.
- Proven experience in designing, implementing, and managing Citrix based systems, Microsoft based systems in an enterprise environment.
- Proficiency in scripting languages such as PowerShell for automation and configuration management.
- Excellent communication, and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.
- Industry certifications such as Microsoft Certified: Technologies, Citrix Administrator or equivalent certifications
- Citrix certifications (e.g., CCA-V, CCP-V, CCE-V, or equivalent Citrix Cloud certifications).
- Knowledge of ITIL practices and change management processes.
- Microsoft Certified: AZ-900, AZ104

**Experience**:

- Minimum of 5 years of experience in systems management and administration

**Additional Information**
In accordance with OUTsurance Group Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.