Collection Controller

21 hours ago

Pretoria, South Africa Adams Adams Full time

**Duties and responsibilities**
- Supervise the Credit Control and Ebilling team
- Stand in for counterparts when on leave
- To maximise the collection of any overdue accounts
- Ensure that all communication from the Credit Controllers is effective, accurate and in line with the communication guidelines of the Firm
- Ensure all write offs are approved and processed accurately and on time
- Assisting with Handover process and monitoring all handover accounts through consistent liaison with debt collection entity
- Approving and monitoring client's refunds, consolidated invoices, transferring of funds from business to trust accounts and vice versa
- Calculating and issuing of client rebates, as required
- Manage customer ledgers ensuring timely reconciliation on key accounts
- Minimise number of overdue accounts and monitoring Credit Control activity
- Distribute work and ensure that queries are resolved within the specified time frame
- Managing the Month-end statement process and procedure
- Monitor unallocated receipts and credit notes
- Ensure that old trust money and matter credits are addressed and resolved
- Update and maintain client master data i.e. addresses, contact details, responsible partners and allocation of new accounts to Credit Controllers
- Maintain accurate records for client master data, ensuring invoices reflect the true ageing pattern for debtor reporting
- Assist the Credit Manager with the KPI's of the Department
- Ensure staff are motivated and trained as required
- Provide training to the legal support staff as required
- Attend to ad-hoc duties and projects as they arise
- Produce weekly, Monthly and adhoc reporting to internal and external clients
- Monthly Reports for Partners' Meetings
- Debtors Management Report
- Collections Controller
- Trust Balances Report for crunching purposes
- Maintain the unapplied Cash Credit by Matter Report
- Monthly handover reports
- Monthly report of Debts due to prescribe
- Understanding of Ebilling requirements and processes
- Ensure e-billing portal access and associated compliance certificates are in place and working optimally
- Ensure annual rate increases are attended to before the 1st January each year
- Ensure client budgets and forecasts are uploaded as required
- Ensure e-billing invoices are approved and paid within the agreed payment terms
- Ensure standing instructions/billing guidelines are updated on CMS and communicated to the departments in order to update Patricia to ensure alignment across the firm

**Skills and knowledge**
- Computer literacy
- Communication skills (verbal and written)
- Time management skills to meet deadlines
- Ability to work on multiple tasks under pressure
- Accurate data capturing
- Basic accounting
- MS Office: Outlook, Word, Excel
- E-billing knowledge would be advantageous
- Legal firm accounting an advantage

**Qualification/s**
- Matric or equivalent qualification
- Bookkeeping/Accounting/Credit Management Part 2 & 3
- Minimum of 3-4 years' experience

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