Data Center Technician

10 hours ago

Johannesburg, South Africa Infotree Global Solutions Full time

Join our client's dynamic team as we seek a skilled Data Center Technician to support server infrastructure and data center operations. If you possess strong technical acumen, excellent communication skills, and a passion for driving results, we want you on our team. As a mentor and leader, you'll contribute to the knowledge base while tackling exciting challenges in hardware troubleshooting, network setup, and beyond.

**About the Role**:

- Support both company-specific servers and customer data center buildouts
- Mentor and train other Service technicians
- Provide feedback and create documentation on technical and non-technical processes
- Lead and drive initiatives to conclusion

**What You’ll Do**:
**Hardware Troubleshooting Related Skills**:

- Great server hardware knowledge
- Proven RCA or Failure analysis history
- Assist in conducting failure analysis
- Support field deployments globally
- Utilize Linux and Windows Command-Line

**Physical Network Set-Up**:

- Network troubleshooting
- Making, cleaning, or running cables
- Assist in setting up switches
- Confirming connections both visually and virtually
- Cable tracing and management

**Communication, Foundational Skills, and Competencies**:

- Setting up pre-work meetings
- Daily status updates
- Define, develop, and implement initiatives
- Proactively support field sustaining activities
- Attention to detail and accuracy
- Provide timely feedback to Engineering teams
- Pre and post-work follow-up for projects

**What You’ll Bring**:

- 4-6+ years of related work experience
- Associate's degree or technical certification preferred
- Ability to work autonomously and within a team

**Preferred**:

- CCNA certification
- MCP/MSCE certification
- Scripting experience (Powershell, Python, Bash)

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