Current jobs related to Contact Centre Marketer - Pretoria - FirstRand

  • Head : Contact Centre Operations

    2 weeks ago

    Pretoria, South Africa Credit Gateway Financial Services Full time

    Executive : Marketing, Creative and New Business Development at Credit Gateway Role Description The Head : Contact Centre Operations will be responsible for the daily operations, staff, and performance to ensure efficient service and customer satisfaction. Key responsibilities include setting goals, managing budgets, hiring and training staff, analysing...

  • Head: Contact Centre Operations

    3 weeks ago

    Pretoria, South Africa Credit Gateway Financial Services Full time

    Executive: Marketing, Creative and New Business Development at Credit Gateway Role Description The Head: Contact Centre Operations will be responsible for the daily operations, staff, and performance to ensure efficient service and customer satisfaction. Key responsibilities include setting goals, managing budgets, hiring and training staff, analysing...

  • Head: Contact Centre Operations

    7 hours ago

    Pretoria, Gauteng, South Africa Credit Gateway Financial Services Full time R400 000 - R800 000 per year

    Role DescriptionThe Head: Contact Centre Operations will be responsible for the daily operations, staff, and performance to ensure efficient service and customer satisfaction. Key responsibilities include setting goals, managing budgets, hiring and training staff, analysing performance data, and motivating the team to meet key performance indicators like...

  • Buyers Contact Centre Team Leader

    1 week ago

    Pretoria, South Africa WeBuyCars Full time

    The Team Leader is responsible for managing a team of agents, helping them to meet targets while reviewing performance and providing guidance to ensure continuous improvement. Skills required: - Minimum three years Contact Centre / Call Centre Management experience - Reside in the Pretoria East area (Person will be working at the Silverlakes branch) -...

  • Contact Centre Agent

    1 week ago

    Pretoria, South Africa City Property Full time

    **Job Purpose** To manage a customer base that consist of both prospective and existing customers, ensuring standards are met to help drive customer loyalty, and support continued sales. **Manage contact on telephone and various channels received in the CRM system.** 1. Reduce the number of abandoned calls. 2. Maintain the agreed upon service levels for...

  • Head of Contact Centre Ops

    2 weeks ago

    Pretoria, South Africa Credit Gateway Financial Services Full time

    A leading financial services provider is seeking a Head of Contact Centre Operations in Pretoria, South Africa. This role involves managing daily operations, setting goals, and leading a team to achieve customer satisfaction. Candidates must have 3–5 years' experience in a call centre environment and a relevant degree. Strong analytical and...

  • Compliance Call Centre Agent

    2 days ago

    Pretoria, South Africa Financial Intelligence Centre (FIC) Full time

    **JOB PURPOSE**: **KEY PERFORMANCE AREAS**: - Provide a call center service in accordance with the Compliance Contact Centre manual and standards - Administer the compliance query process in accordance with the set procedures - Respond to general compliance, registration and reporting related queries - Develop an understanding of various regulated...

  • Contact Centre Manager

    2 weeks ago

    Pretoria, South Africa TooMuchWifi Full time

    **Role overview**: The TooMuchWifi (“Company”) Contact Center Manager is a middle management role that is responsible for overseeing the Company’s entire Contact Center management process and daily operations. This role presents a unique and exciting opportunity to join and grow within a fast-paced Internet Services Provider Company that offers...

  • Account Executive

    4 weeks ago

    Pretoria, South Africa Vox Telecommunications Full time

    Job Objectives Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the...

  • Account Executive

    3 weeks ago

    Pretoria, South Africa Voxtelecom Full time

    Helping to maintain or extend existing accounts (customers) and develop new accounts. In many organizations, account executives work with sales representatives, account managers, etc. and offer higher-level leadership. Depending upon the industry an account executive may progress into enterprise account management, regional or national account management,...

Contact Centre Marketer

2 weeks ago

Pretoria, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:
**purpose**:
**experience and qualifications**:

- Minimum Qualification - BComm degree in Business Management or Marketing
- Preferred Qualification - Honours degree in Business Management or Marketing
- Experience - Six to twelve months experience in a contact centre aenvironment An understanding of motor processes and procedures Sales experience is advantageous