Operational Risk Manager
6 days ago
OPERATIONAL RISK MANAGER
**Job Purpose**
- The Operational Risk Manager supports achievement of the organisation’s strategy by assisting the business in the development and implementation of “fit for purpose” enterprise risk management frameworks which are aligned to business processes and the Agile methodology.
- Being responsible for Operational Risk across the group (Consumer and Merchant segments) is a fantastic opportunity to broaden your skills set and make a meaningful difference in driving the business forward in a sustainable manner.
- This is a hands-on role so be prepared to roll up your sleeves and get the work done.
**Core skills and knowledge**
**Key Responsibilities**
- Play a 2nd Line of defence role in identifying and managing operational risk across the business and build a risk culture/risk-aware mindset within the business.
- Derive, obtain buy-in and drive the execution of the strategy for Operational Risk within the group.
- Own and drive the process to draft, maintain and review the Operational & Strategic Risk Registers for the business units and functions and ensure that there is appropriate, constructive challenge from a risk perspective during this process.
- Take the lead on and undertake business assurance activities as and where necessary to provide assurance on business processes/products/services etc.
product/process/service/channel development in line with the Agile methodology.
- Ensure the completion and management of risks in the agreed internal operational risk tool to assist with management and reporting of risks.
- Perform root cause analysis on risk events and document lessons learnt related to the same.
- Develop and provide the necessary Operational Risk training to business as is required.
- Produce the necessary risk reporting on a monthly and quarterly basis respectively for both
internal stakeholders and the Board Audit Committee.
- Proactively escalate any areas of concerns and ensure remedial steps are identified and
implemented
**Qualification and Experience**:
- BCom/BSC Degree in Risk Management, Economics or related disciplines; LLB or alternatively a relevant Risk Qualification.
- A business mindset and broad understanding of various risks that the business could be exposed to.
- The ability to identify risks in business processes, products, services and/or systems.
- Detail oriented but also can see the bigger strategic picture, have a professional attitude, excellent interpersonal skills as well as verbal and written communication skills.
- Having worked with risk tools such as Exclaim, or equivalents will be advantageous.
- 3-5 Years + experience in managing and monitoring operational risk (incl. IT risks or be in a position to challenge IT risks) and/or enterprise risk preferably in the financial services or payments sector.
- Experience in risk governance and a strong understanding of bank and payment regulation would be advantageous.
- The ability to operate both at a strategic and operational level.
- Be a proactive individual who is a self-starter and gets things done.
- The ability to work well with people and collaborate to develop practical and simple solutions to mitigate risks in the business.
- Good stakeholder management ability and the ability to develop relationships across senior and junior levels.
- Good written and verbal communication skills
- An innate drive to succeed and a passion for operational risk.
A business orientated, practical and pragmatic mindset to risk management
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