Student Affairs Advisor

11 hours ago

Durban, South Africa Eduvos Full time

**Job Advert Summary**:
Eduvos is looking to employ the services of a **Student Affairs Advisor** on a full time basisbased at our** Umhlanga-Durban**campus.

**Position**:
To maintain and develop excellent student relationships and to provide support to students throughout the student journey from enrolment to graduation, thereby contributing to a positive student experience and student retention.

**Minimum Requirements**:
**Minimum qualification**:
Undergraduate qualification in social work, education / education psychology, counselling (Dip) or communication

**Experience**:
Two years customer services experience preferably as a student advisor in higher education or professional development environment

**Duties and Responsibilities**:
**Responsibilities**:
As the Student Affairs Advisor you will be primarily responsible for the following:

- Facilitate the implementation of the end-to-end enrolment and onboarding process
- Manage handover and transition from new business
- Induction and orientation support including access to systems
- Contract management
- Student and sponsor queries
- Student engagement and customer relationship management (CRM) - first contact of all assigned students
- Ongoing query resolution (1st level issues resolution / problem solve)
- Scheduled engagements (formalised check-ins)
- Student Affairs - Student representative council (SRC) and class representatives
- Facilitate on-campus election process
- Facilitate development and implementation of operational plans and budgets
- Implementation of on-campus student activities, events, clubs and societies
- Safeguarding - incident report and response facilitation
- Student wellness - awareness and referral

**Functional and Behavioural Competencies**:
**Functional competencies**:
Customer facing professional skills

**Behavioural competencies**:

- Initiative and responsibility - Acts on own initiative, makes things happen and accepts responsibility for the results.
- Constructive teamwork - Cooperates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals.
- Relations and networking - Builds a useful network of contacts and relationships and utilise it to achieve objectives.
- Influence - Makes an impact; convinces and persuades others; promotes plans and ideas successfully.
- Effective communication - Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.
- Analysis and judgment - Quickly understands and analyses complex issues and problems; comes up with sound and rational judgments).
- Systematic approach (planning and organising) - Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
- Steadiness (emotional tenacity) - Creates a stable and reassuring work atmosphere; supports and encourages team in difficult times; is firm and reliable.

  • Student Advisor

    11 hours ago

    Durban, South Africa Educor Full time

    **Student Advisor (JB3643)**: Pinetown, Durban, Kwa Zulu Natal - Customer Service **Student Advisor (JB3643)** **Durban** **Competitive, Market Related** We are seeking a highly motivated and customer-focused Student Advisor/ Contact Centre Agent to join our team in Durban. As a Student Advisor/Contact Centre Agent, your primary responsibility will be...

  • Student Advisor

    2 weeks ago

    Durban, South Africa Berea Group Of Colleges Full time

    **Faculty of IT** VACANCY: Student Advisor **Duties and Responsibilities** **Competencies required**: - Technical Skills - Communication Skills - Time management Skills - Organisational Skills - Effective classroom management skills - Programming Skills - Delivery of Theoretical Modules - Online Teaching (Using Microsoft Teams, Zoom etc) - Computer...

  • Student Advisor

    11 hours ago

    Durban, South Africa Educor Full time

    **Student Advisor (JB3643)** **Durban** **Competitive, Market Related** We are seeking a highly motivated and customer-focused Student Advisor/ Contact Centre Agent to join our team in Durban. As a Student Advisor/Contact Centre Agent, your primary responsibility will be engaging with prospective customers, promoting and selling our products while striving...

  • Student Advisor

    4 days ago

    Durban, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Student Recruitment **The IIE's Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher...

  • Student Advisor

    1 week ago

    Durban, South Africa Educor Full time

    **Student Advisor (JB4234)** **Westville** **Market Related** Provide prospective students with course information and assist them through the registration process by providing appropriate guidance with course requirements and costs. Effectively sell Online products and services to prospective students by meeting their needs, resulting in closed sales to...

  • Student Advisor

    1 week ago

    Durban, South Africa Educor Full time

    **Student Advisor - Telesales Consultant (JB4007)**: Pinetown, Durban, Kwa Zulu Natal - Sales **Student Advisor / Telesales Consultant (JB4007)** **Durban** **Market Related** To contact prospective customers to sell products and achieve set targets in compliance with set quality standards through the execution of predefined objectives as per agreed...

  • Student Advisor

    2 weeks ago

    Durban, South Africa Richfield Graduate Institute of Technology Full time

    We are looking to recruit a Student Advisor to manage, maintain and grow key accounts (schools), to generate leads and subsequently, enrolments through student recruitment initiatives. The role includes both a fixed monthly basic salary as well as commission earnings. The role reports to the Regional Sales Manager. **Experience**: - At least 2 years sales...

  • Student Advisor

    2 weeks ago

    Durban, South Africa Berea Group of Colleges Full time

    **OCCUPATIONS AND H.R FACULTY** VACANCY: Student Advisor **Duties and Responsibilities** **Competencies required**: - Technical Skills - Communication Skills - Time management Skills - Organisational Skills - Effective classroom management skills - Delivery of Tutorials - Online Tutorials (Using Microsoft Teams, Zoom etc) **Minimum Education...

  • Student Wellness Advisor

    11 hours ago

    Durban, South Africa SACAP Full time

    SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology. We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online. SACAP is looking for a Student...

  • Student Advisor

    2 days ago

    Durban, South Africa ADvTECH Full time

    **Join Our Team at IIE Rosebank College** The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 28,000 students nationwide. As we continue to expand and innovate, we invite...