Sti: Franchise Development Manager

-Introduction

Consult is a registered Financial Service Provider (FSP), holding an FSB Category FSP I and II license. MC dispenses financial planning, product advice, product execution and investments management services to individuals and businesses in the high net worth, affluent, retail upper and small business enterprises (SME’s) market.

Consult is a Registered Financial Advice firm (RFA), allowing us to offer our clients product solutions of all the major life, health, saving, investments, short term, and employee benefits providers in South Africa. We have contracts with 122 product providers in total.

Consult is one of South Africa’s largest and most respected financial planning and advice specialists with a national footprint more than 300 financial advisers, including over 50 specialist short term advisers, spanning across South Africa. We subscribe to the principles of treating our customers fairly and in doing so, offer our clients industry leading solutions.
Role Purpose
The purpose of the Short Term Insurance: Franchise Development Manager role is to attract, acquire and grow Consult short-term insurance Franchises nationally whilst building, maintaining and expand relationships with channel stakeholders in order to increase new business opportunities, support the delivery of a client experience, ensuring sustainable growth for the franchises, through evaluating and navigating compliance practices and optimising operational activities and to enhance and promote financial wellness, by recruiting, developing and retention of a productive adviser/planner team.
Requirements

Qualifications:

- RE (Essential)
- KI (Essential)
- FAIS recognized qualification within 5 years of DOFA
- Degree in Business Management, Risk management, Marketing degree or Industry Related NQF 6
- Afrikaans (preferred)
- Certified Financial Planner (preferred)

**Experience**:

- A minimum of 5 years’ experience in the Short-Term Insurance Sector, Corporate Business Development/Corporate Client Service, or Marketing within a Financial Services environment
- Experience in short term insurance compliance / practice management (essential) - Proven record of experience in working with Financial Advisors (preferred)
- Short-term Insurance Industry knowledge (essential)
- Strong Market and business development experience (preferred)
- Experience in franchise sales (preferred)

Additional Responsibilities
- Valid Driver’s License
- Regular travel will be required.
- Attend regional meetings, annual conferences, and kick-off meetings.
Duties & Responsibilities

Areas of responsibility may include but not limited to:
**Relationship Management: Engage with Franchises in a Client Centric Manner**
- Act as a connection between Consult Head Office and Franchises: Build close relationships with franchises;
- Assist in Contributing to the Consult’s growth target.
- Manage and monitor activities of Financial Advisors
- Establish and maintain communication channel to financial advisers providing business and procedural updates
- Build and maintain partnerships with relevant stakeholders to understand business priorities and requirements.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
- Regular engagement with short-term insurance product providers with the intention of building sustainable partnerships between Consult and the providers.

**Growth Enabler by delivering client and Franchise Value Proposition**
- Support and guidance on Financial Planning & Advice best practice in the short-term insurance environment
- Provide technical support, short-term insurance marketing and specialist support in the field to promote and grow short-term insurance value propositions
- Franchise Practice Management: Implement tactics to develop and maximize the franchise practice management.
- Vesting a new Franchise
- Change management assistance with new software implementations, process standardization and optimization and insurer provider panel reviews.

**Governance and Monitoring**
- Ensures compliance training and regular audits in conjunction with advice and license specialist
- Ensures Risk management and Compliance processes are adhered to
- Investigate reported willful acts of non-compliance to organisation policy and practice and report on findings.
- Identify compliance or advice related risk to franchise and license and report on findings.
- Embed advice and record keeping elements as part of transactional process

**Franchise Development**
- Identify opportunities for revenue growth in the short-term insurance sector
- Business development and unearthing of new sales and business opportunities
- Run projects and initiatives as and when required.
Competencies
- **Entrepreneurial and commercial thinking**: Keeps up to date with competitor information and market trends; identifies business opportunities for the organization; maintains awar