Customer Service Coordinator
7 days ago
**Your role will include**:
- Conflict resolution
- Ability to engage, keep calm and solution focused and able to escalate where necessary.
- Accurate capturing & processing of relevant SAP transactions
- Comply with the repair process, with special attention given to the booking in, and quotation process.
- Liaise & co-ordinate updates & comms between client, customer service technicians, and repair team
- Order spares required for repair team, and advise on shortages &delays
- Oversee daily task allocations for the mechanical team
- Contact client regarding quote on repairs, request go-ahead etc
- Manage clients repairs and paperwork
Communicate all delays timeously with customers
Provide basic technical support and advice to clients
Keep accurate records of all transactions within the repairs & customer service departments
Resolve customer complaints efficiently
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Customer Service Coordinator
5 days ago
Johannesburg, South Africa TALENTED Full timeMy client, a well established and highly respected manufacturer in the access automation space are looking for an experienced customer service coordinator. **Non-negotiable**: Existing experience in SAP and telephonic conflict resolution. **Your role will include**: You will allocate the day-to-day tasks of the technical department. Ensure all admin work...
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Customer Service and Support Coordinator
3 days ago
Johannesburg, South Africa The Right Company Full timeCUSTOMER SERVICE AND SUPPORT COORDINATOR - WEST RAND - R20000 to R25000 The Right Company are currently recruiting for a dynamic, energetic and strong individual who is capable of managing the customer care function for a client in the West Rand. Duties include but are not limited to: - The incumbent is expected to be a one-stop resolution by resolving...
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Customer Service Coordinator, Parts Africa
2 weeks ago
Johannesburg, South Africa AGCO Full timeDo you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution. **Your Impact** - Liaise with internal functions to support Customer Service-related queries, within targeted response...
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National Coordinator
3 weeks ago
Johannesburg, South Africa National Health Laboratory Service Full timeBusiness Unit: National Cytology Coordinator Discipline: Cytology Location: Sandringham Position: Programme Head / National Cytology Coordinator Pay Grade: D4 Reference Number: CORPCYT Key Job Responsibilities To oversee, coordinate, advise, facilitate and implement the most appropriate cytology technique / technology in line with the NHLS and NDOH strategic...
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Service Coordinator
24 hours ago
Johannesburg, South Africa Affinity International Full time**Job Overview**: We are seeking dedicated and compassionate Service Coordinators to serve as the main point of contact for our clients. In this role, you will help clients assess their needs, access resources, and achieve their personal goals by developing individualized service plans, coordinating with providers, and ensuring accurate documentation and...
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Service Centre Coordinator
1 week ago
Johannesburg, South Africa The Right Company Full timeSERVICE CENTRE COORDINATOR - WEST RAND - R20000 to R25000 The Right Company are currently looking for a Service Centre Coordinator for a FMCG client on the West Rand to coordinate and assist with the day-to-day management and oversight of the Service Centre Main Duties and responsibilities will include: - Coordinate and maintain Service Centre processes...
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Operations Coordinator
1 week ago
Johannesburg, South Africa Cool Ideas Service Provider Full time**_Cool Ideas, leading ISP in Rosebank Johannesburg requires an Operations Coordinator to join our team_** - Requirements & Responsibilities:_ - Order placing - Order Follow ups - Data Capturing - Attend to inbound and Outbound calls - Assisting in the Rica process - Voip Queries - Fibre line provider queries - Label Printing - Ram Queries - Router queries...
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Service Coordinator
2 weeks ago
Johannesburg, Gauteng, South Africa Affinity International Full time R180 000 - R250 000 per yearJob Overview:We are seeking dedicated and compassionate Service Coordinators to serve as the main pointof contact for our clients. In this role, you will help clients assess their needs, access resources,and achieve their personal goals by developing individualized service plans, coordinating withproviders, and ensuring accurate documentation and billing....
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Service Coordinator
3 weeks ago
Johannesburg, South Africa LMP RECRUIT Full timeGrade 12 coupled with 5 years working experience, preferrably in the Compressed Air industryMust be technically mindedAbility to manage TechniciansExcellent computer literacyDutiesHandling of incoming service-related phone callsBooking of service jobs, call, etc. between the reseller, end user and the TechniciansUpdating, uploading job cards and management...
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Service and Logistics Coordinator
3 weeks ago
Johannesburg, South Africa R.A.W. GROUP Full timeJob Description We are seeking a dynamic and detailed-oriented Service and Logistics Coordinator to join our team. This role is crucial in ensuring the seamless coordination of services and logistics operations. Requirements 3 years proven work experience in service coordination and logistics management. Matric / Grade 12 Responsibilities Coordinate and...