Manager Continuous Improvement

Job Title - Manager Continuous Improvement - Location - Selby - Johannesburg, GP 2001 ZA (Primary) - Occupational Level - Professional - Job Category - Product - Job Type - Permanent - Description BankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry, including banking institutions, and therefore require that employees adhere to unwavering standards of honesty and transparency in performing their duties. PURPOSE As a Manager Continuous Improvement you are required to / responsible to embed and develop an integrated supply chain approach in the cash industry aligned to "best in class" to ensure cost optimisation and customer satisfaction. - You will engage with the following stakeholders: - Internal and External Stakeholders - Vendors and Suppliers - All Departments - Your key responsibilities include: - Review company’s business processes for enhancing effectiveness and benchmark with Industry Best Practice - Working collaboratively with stakeholders to implement C.I. initiatives to drive cost reduction and service delivery across the business - Engage with key internal and external stakeholders to change behavior to drive process improvement in a positive manner - Compile the business case for improvements as well as track the value realized vs initiatives - Vendor management to ensure projects are completed within the required timelines - Analysis of the Wholesale cash supply chain encompassing: - Modelling - optimization, scenario planning - Network design and modelling to create an optimized service strategy e.g. Centralised vs Decentralised vs Hybrid Model - Industry footprint analysis and support. Identify future service points and review current footprint efficiency and cost - Scenario planning of possible future events (process, cost, behavioral changes) - Adhoc analysis and root cause analysis - Create and participate in the implementation of the continuous improvement plan utilizing project management methodology - Long Term Strategic Planning - Forecast and Requirements Planning (High Level) - Capacity Requirements (Centres) - Insurance Limit Requirements - Assist with projecting the impact of specific events - Balance Sheet Relief Mechanism Analysis and Optimisation - Model and determine industry requirements - Optimise national allocation of balance sheet relief - Influence stakeholders to buy in and implement (SARB, Banks, Service Providers) - Industry Project Support - Systems: NCMS & ICMS - Team member of industry - Identify Cashlogix requirements - Identify system integration requirements - Ensure system and enhancements will be to the benefit of industry - Propose process enhancements that will improve industry efficiencies and automation - Ensure processes are supported through new system modules and enhancements - Projects - Assist with industry system improvements - Simplify and automate departmental process and systems - Department Support - Assist internal departments with analysis and modelling - Assist in the implementation of the department’s operational strategy - Assist with system issues and driving enhancements - Assist with ensuring vendor invoices are validated and loaded for on time payment Coin - Planning and distribution - Plan and forecast SARB orders in order to maintain optimal levels of coin on a national basis for the industry - Liaise with the banks and industry stakeholders to accurately forecast coin demand utilizing historical information obtained from the ICMS and BMA data. Facilitate a collaborative planning process to achieve this. - Analyze historical data and trends for the order requirements in order to compile a 12 month view to be submitted annually to the SARB - Conduct a review of the 12 month order requirement and review orders each quarter for submission to SARB. Operational execution - Inventory management - Manage and oversee inventory holdings on a national basis in order to meet supply and demand - Balance all cash centres and allocate surplus coin to deficit cash centres by denomination - Determine delivery dates according to projected requirements. - Ensure that deliveries to centres are aligned to the required inventory levels. - Expedite coin for SARB and inter centre movements where issues are projected. - Keep abreast with the SA Mint coin distribution to the regions - Cost management - Comply with the prescribed budget allocated by the SARB - Efficiently coordinate the initialization of trucks to ensure optimal inter centre movements. - Timeously escalate any deviations pertaining to the SARB budget to the Managing Director - Verify invoices for ad hoc activities related to inter centre movements Reporting - Compile the monthly DOC analysis - Compile a monthly and weekly inventory report to accurately depict inventory positions - Obtain a history of clearances and orders from BankServ in order to complete a trend analysis for banks and SBV. Report on the findings o