Security Pre-sales Specialist

2 weeks ago


Johannesburg, South Africa CipherWave Full time

**JOB PROFILE**:

- Job Title:
- Security Pre-Sales Specialist- Division:
- Sales- Subdivision:
- Security Product Sales Support- Reports to:
- Chief Operating Officer**WORKING RELATIONSHIPS**:

- Internal:
- Sales
- Accounts
- Customer Support
- Operations
- Management
- External:
- Suppliers
- Resellers
- Customers

**JOB SUMMARY**:

- Main purpose of position:
- CipherWave a South African Internet Service Provider (ISP) that provides growing businesses with a range of solutions to help them connect, communicate, and collaborate with their customers, employees, and suppliers. We own and manage our own network infrastructure, which enables us to provide efficient, speedy service and support that our customers can count on 24/7.-
- Responsibilities and duties:
- Review, update and maintain security product business rules.
- Assist sales team on formulating solution pricing for security product opportunities.
- Ensure all platforms used are updated with latest security product collateral and pricing.
- Work with marketing and sales on campaigns to drive product awareness and growth.
- Manage and resolve internal queries and issues related to the security product stack.
- Manage the relationship with our security suppliers to ensure optimal engagement between our teams ensuring Cipherwave is always up to date with the latest product enhancements.
- Develop product collateral framework for sales, delivery & technical support team.
- Provide routine and ad-hoc reports.
- Coordinate with internal and external technical, project and support teams to deliver on product solutions.
- Provide monthly product reports on:

- Competitor analysis
- Product sales performance
- New Product development trends
- Desired skills & experience- Excellent communication (written and verbal) and interpersonal skills.
- Must be able to work under pressure.
- Managing targets and Reporting.
- Time management skills essential.
- Must have an aptitude for problem analysis and resolution.
- Presentation skills.
- Confident and resilient.
- People-oriented, the role requires with multiple teams.
- Attention to detail is a must.
- Strategic Thinking.
- Multitasking.
- Working under pressure.
- Presentation Skills.
- Previous experience selling & supporting security solutions.
- Minimum experience:
- At least 3-5 years’ work experience in sales and or product role with security products.
- 3-5 years working in a role selling / supporting vendor security product.
- 3-5 years experiencing in a pre-sale’s role supporting security solutions.
- 3-5 Product Management in an ISP or Telco role.
- Minimum qualification:
- Knowledge of internet service provider products and services.
- Good working knowledge of MS Office (MS Word, Excel, and PowerPoint).


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