Training Lead

Purpose: To manage the development and implementation of training on a project

Analyse Training Need

↠Translate project scope into training scope

↠Determine training impact on value chain

↠Conduct Target Audience Analysis

↠Develop Training Needs Analysis

↠Develop high level training approach

Training Strategy and Approach

↠Define the training blend

↠Determine end-user impact

↠Determine the detail approach

↠Determine training tools to be used

↠Determine methodology to be used

↠Determine appropriate solution based on analysis

↠Develop sustainability strategy

↠Liaise and align with L&D Department

Develop Training Plans

↠Develop training development plan, milestones and timelines

↠Develop Resource plan

↠Develop training implementation/delivery plan, milestones and timelines

↠Develop Quality Assurance Plan

↠Determine training infrastructure requirements

↠Determine and confirm training supporting processes, i.e. Image, Setup of venues

↠Develop training schedule

↠Develop training logístical plan (venues, hardware, software, etc.)

↠Develop a Training Communication plan to be included in OCM plan

↠Integrate all training plans with Project plan

People management

↠Recruit and onboard new training resources to the project

↠Develop and execute a 'fit for purpose' onboarding plan for all new project resources

↠Coach and performance management training resources

Vendor Management

↠Manage tender and RFP activities

↠Manage vendor performance

Training Budget

↠Compile training budget

↠Manage and update training budget

↠Manage attendance and invoices against budget

Project Management

↠Manage and coordinate program training activities and communications

↠Manage timelines and deliverables against SOWs

↠Conduct weekly progress meetings and updates

↠Maintain and update all plans

↠Manage risks, issues and change, escalating to Project Manager if necessary

↠Develop contingency plans for various situations

↠Manage resources and approve timesheets

↠Develop and submit communications as per communication plan to the relevant team for distribution

↠Provide feedback on progress, budget, risks and issues

↠Assess training deliverables and resources and execute mitigating actions

↠Highlight and consult with L&D on sustainability of deliverables and resources

Handover

↠Develop a Close-out report, indicating lessons learned and outstanding issues/risks

↠Develop a mitigation plan to address any outstanding issues

↠Ensure handover workshops with all stakeholders are done

↠Ensure all deliverables are handed over to BAU

↠Manage the upskilling of all BAU supporting resources, e.g. L&D, Call Centres Formal

Qualification
- Relevant Business or Retail qualification
- ETDP Qualification
- Honours HR Qualification (Desired)
- Project Management Qualification

Job Related Experience
- Curriculum and program design
- Implementing learning solutions
- Developing Elearning courses
- Retail experience
- Project Management experience
- Experience in delivering end-to-end learning programmes

Job Related Knowledge
- Elearning
- Articulate, Simulation Tools (such as SPP, WPB, Enable Now)
- Competency development and Curricula Design
- Blended learning approaches
- Learning Management Systems
- Adult learning principles and educational theories
- Outcomes based learning
- ADDIE
- Compiling budgets
- Project Management

Job Related Skills
- Communication Skills
- Project Management
- Innovative
- Influencing Skills
- Computer literacy
- Strong Administrative skills
- Leadership & Management skills