IT Infrastructure Technical Coordinator

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

The role of Infrastructure and Operations Engineer is responsible for ensuring the availability of the infrastructure service platforms and/or software. This role responds to situations where standard procedures have failed to fix problems in non-functioning infrastructure service platforms and/or software.

This role designs system configurations, documents and manages the installation of a new network, and maintains and upgrades existing systems as necessary and later support the operation of overall IT services offered by NTT. This is achieved by completing a service fulfilment following the project lifecycle.

**Working at NTT**

**Key Roles and Responsibilities**:

- Overall responsibility for managing the planning, co-ordination, configuration, installation, and management of all networks, including LAN, WAN, Wireless, Satellite, Telephony, and related client services with the enterprise.
- Responsible for implementing and maintaining network architectures.
- Responsible for identification and resolution of hardware and software technical problems and malfunctions related to network and related servers.
- Makes decisions that are critical in the areas of throughput analysis, problem solving, and infrastructure planning, with the potential to affect the successful execution of business transactions.
- Proactively researches and locates necessary tools and processes to identify and
- proactively avert troublesome trends as they develop.
- Ensures a stable performance environment for the enterprise communication system.
- Participates in various IT projects intended to continually improve/upgrade the telecommunications infrastructure.

**Academic Qualifications and Certifications**:

- Bachelor’s degree or equivalent in a relevant field of study
- Relevant certifications such as CCIE/CCNP/ITIL/LAN/WAN certifications etc.

**Skills Summary**

Change Management, Continual Improvement Process, Integrated Design, Problem Solving

**What will make you a good fit for the role?**

**Workplace type**:
**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing opportunities to **own and develop your career -** with a personal and professional development plan and access to the broadest learning offerings in the industry.