HR Officer

**KEY RESPONSIBILITIES**
- Employee Relations management

? Assist and resolve employee queries, requests, and concerns

? Conflict management and mediation

? Support internal communication

? Counsel and coach employees on a variety of both personal and business related

matters
- Coach and support management by advising on internal processes, policies, procedures,

labour law and employee relationship management
- Conduct labour relations processes as per Company policy and SA labour law including:
? Disciplinary hearing management

? Compile warnings,

? Conduct performance consultations,

? Manage retrenchments and incapacity processes

? Manage grievance process

? Compile all required paperwork for processes

? Minute consultations/meetings
- Prepare for and represent the Company at CCMA
- Schedule and manage quarterly WRC meetings
- HR system management (S-cubed)

? Load, terminate and manage employee status in the HR System

? Capture all payroll information into the system

? Assist with leave queries and functions

? Capture and manage training, performance and IR data in the system

? Draw and analyse system reports as required
- Analyze and report on a variety of HR metrics across the business both ad-hoc and on a

monthly basis
- Collate HR information

? For payroll purposes

? As required throughout the business for various reasons and projects

? Complete employee files both electronically and manually

? Complete monthly HR filing
- Accountable for the full induction and onboarding process

? Scheduling meetings

? Welcoming new employee

? Ensuring paperwork is complete

? Presenting induction material
- Full management of employee exit procedures

? Conduct exit interviews

? Ensure resignations and termination paperwork is complete
- Manage Company Employment Equity

? Co-ordinate committee meetings

? Minute meetings

? Ensure committee documentation is signed

? Complete all forms for DoL
- Complete HR tasks on key strategic projects to ensure successful implementation
- Employee experience, event, anniversary and gift management and co-ordination
- Covid management

? Assist in managing positive Covid Cases

? Collect data and compile vaccination lists

? Conduct contact tracing

? Produce reports as required
- Support and assist HR Specialist

? Assist with the recruitment function as necessary

? Assist with the training function as necessary, including the WSP
- Set-up and conduct HR surveys as required
- Compile and check data/ information for Company newsletter, rewards and presentations
- Work closely with management and employees to improve work relationships, build morale

and increase productivity and retention
- Champion Company culture and values
- Research HR trends and best practice to suggest new HR strategies

**REQUIREMENTS**
- Matric
- Relevant Tertiary qualification preferably an HR Diploma OR Degree
- A minimum of three (3) years’ experience in a similar position
- Vaccination Certificate Required
- Must understand SA labour and employment
- Must understand SA labour and employment law
- Own transport and valid driver’s license
- Excellent time management, well organized and planned i.e., deadline driven and able to

prioritize a high workload
- Excellent attention to detail
- Above average computer literacy in MS Word, Excel, Outlook and PowerPoint
- Customer Service orientated
- Can manage a high stress and pressurized environment
- Excellent communication skills (able to communicate with a diverse range of people at all

levels of an organization)
- Business writing skills are important
- Excellent people skills and EQ
- Must be willing to go the extra mile
- Technology driven
- Basic calculations (ability to work with numbers)
- Self-actualization (capacity to assert oneself)
- Motivation (ability to motivate others)
- Negotiation (in a spirit of co-operation with the aim of an amicable outcome)
- Tactful and diplomatic (courteous and respectful manner)
- Excellence orientation (set and achieve high standards & ongoing improvement)
- Feedback (provide positive, helpful & productive feedback)
- Liaison (establish effective personal contact / channel for Communication between parties)
- Written and verbal communication (convey information through written / verbal instruction)

measures)
- Evaluating (ask questions, analyze, give attention to, and attend to detail)

**PERSONAL ATTRIBUTES**
- Mature and outgoing individual
- Well-groomed and highly presentable
- Well organized individual
- High attention to detail
- Positive individual
- High level of energy
- Self-driven and willing to go the extra mile
- A high level of perseverance
- Be patient, tolerant and diplomatic
- Ability to work as part of a team
- Analytical thinker
- Problem Solver