Account Executive

1 week ago

Cape Town, South Africa The Grow Collective Full time

**Job Title**: Account Executive
**Location**: Hybrid (Post-Probation)
**Working hours**: Monday to Friday, 9am - 5pm
**Reports to**: Account Manager / Client Lead
About the role
We’re looking for a smart, detail-oriented and proactive Account Executive to join our growing client service team. You’ll play a key role in supporting and managing day-to-day client communications, project coordination, and campaign execution—especially across Paid Social Media platforms like Meta, TikTok, LinkedIn, Pinterest and Reddit.
This role is perfect for someone with a solid grounding in digital marketing, who’s ready to step up, take ownership, and help deliver great work across exciting UK and local client accounts.
Key responsibilities
Provide day-to-day support to the Client Lead and manage communication across UK agency accounts in the Paid Social Media space.
Coordinate internal teams to ensure smooth execution of deliverables and clear communication.
Join client and partner meetings, take notes, prepare contact reports, and follow up on action items.
Receive and interpret campaign briefs; ensure clarity and alignment before briefing internal teams.
Brief Paid Social campaign managers on campaign builds (Meta, TikTok, LinkedIn, Pinterest, Reddit).
Assist with QA of campaign setups to ensure accuracy and on-time launches.
Populate and manage reporting templates; work with performance teams to deliver insights.
Track timelines, deliverables, and ensure deadlines are met.
Communicate updates and status changes including optimisations, creative feedback, and reporting requirements.
Provide admin support as needed (scheduling, file organisation, documentation).
Required skills and competencies
Strong verbal and written communication skills.
Exceptional attention to detail and quality control.
Highly organised with excellent time-management skills.
Comfortable with Microsoft Office Suite and Google Workspace.
Ability to multitask and stay calm under pressure.
Comfortable in fast-paced environments and adaptable to change.
A proactive mindset with a willingness to take initiative.
Strong sense of ownership and accountability.
Team player who can take direction and deliver reliably.
Opportunities for growth
Step into more independent client management over time.
Learn from a high-performing, full-service digital agency team.
Gain exposure to creative strategy, content, and performance marketing.
Work directly with agency leadership and in strategic conversations.
Shape the future of a growing, ambitious agency.
Perks and benefits
Flexible hybrid working (post probation)
Birthday leave during your birthday month
Collaborative, close-knit team with room to grow

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