Guest House Manager

**Job Title**: Guesthouse Manager - Boutique Guesthouse, Atlantic Seaboard (Sea Point)

**Location**: Sea Point, Cape Town, Western Cape, South Africa

**About Us**:
We are a stylish and intimate boutique guesthouse located in the beautiful Atlantic Seaboard area (Hout Bay). With a focus on relaxed premium hospitality by the sea, our team is passionate about creating memorable stays for guests in a home-style environment. As part of a dynamic property management group, we embrace hands-on operations, warm guest interaction, and high standards of comfort.

**Role Overview**:
As Guesthouse Manager, you will oversee daily operations from breakfast service through early afternoon and ensure our guesthouse delivers seamless, high-quality experiences. You’ll lead the on-site team (housekeeper, guest liaison), supervise property readiness, staff coordination, and guest satisfaction. This role is ideal for a proactive hospitality professional who thrives in a boutique setting and enjoys both guest interaction and operational oversight.

**Key Responsibilities**:
**Breakfast Service Coordination**:

- Organise and oversee the morning breakfast service (with support from cook/housekeeper).
- Ensure timely preparation, presentation, guest service, and satisfaction of breakfast

**Operations & Team Supervision**:

- Oversee daily housekeeping of rooms and common areas, ensuring they meet guesthouse standards.
- Check property readiness before each check-in (rooms, amenities, presentation).
- Identify, report and coordinate with the property management team on maintenance issues.

**Guest Experience**:

- Greet/interact with guests during the morning/early afternoon; address any requests or issues promptly.
- Act as on‐site liaison for guest communication team, providing real-time operational input.

**Administration & Stock Control**:

- Manage linen and amenities stock levels, breakfast supplies, ordering and replenishment.
- Maintain daily/weekly operational reports, housekeeping logs, guest feedback summaries.
- Support guest communication team by providing accurate on-the-ground information for hand-overs and guest updates.

**Requirements (Must-Haves)**:

- Proven experience in hospitality / guesthouse / hotel management, preferably in a boutique or premium-segment setting.
- Strong guest service orientation and interpersonal skills.
- Demonstrated ability to lead housekeeping / property readiness / maintenance coordination.
- Hands-on attitude - prepared to assist directly (e.g., breakfast service or guest interaction) when needed.
- Organised, reliable, flexible (including weekends and public holidays) with early-morning start.
- Legally eligible to work in South Africa.

**Preferred / Nice-to-Have**:

- Experience on Cape Town’s Atlantic Seaboard or similar tourism/hospitality location.
- Familiarity with property management workflows (housekeeping/maintenance/guest liaison).
- Basic understanding of stock control and reporting systems.

**Working Hours & Employment Type**:

- Full-time, permanent.
- Typical hours: Early morning start through to afternoon (exact start time depends on breakfast service schedule), including weekends and peak season flexibility.
- **Compensation & Benefits**: Competitive salary **R20,000 - R30,000/month** (depending on experience) plus performance-based incentives.

**Why Join Us?**
- Work in a stunning location on Cape Town’s Atlantic Seaboard, with beautiful surroundings and strong tourism appeal.
- Join a supportive team environment where hands-on leadership is valued and where your contributions make a direct impact on guest experience and team success.
- Opportunity for genuine responsibility and growth within our property management group.

**Job Types**: Full-time, Permanent

Pay: R20 000,00 - R30 000,00 per month

Work Location: In person