Logistics Coordinator, Operations

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Location: Kempton Park
Job Posting Title: Logistics Coordinator, Operations
Time Type: Full time

BASIC MINIMUM REQUIREMENTS FOR THIS ROLE

Tertiary Qualification(s)
- Matric - Tertiary qualification in Logistics, Supply Chain, Industrial Engineering an advantage. Experience in planning, warehouse and transport industry

Job-related Requirements
- Experience in expediting, planning, scheduling & balancing of workload
- Experience in a warehousing environment
- Be able to work **nightshift**, there may be a situation where nightshift can be swopped to dayshift (but mostly the need is for nightshift).
- Intricate understanding of work balancing and capacity planning between multiple departments within an operation to find synergies to be able to achieve the highest output from a limited amount of resources
- Sound and proven skills in Planning, Organizing, Directing, Controlling & Monitoring.
- Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.
- Good interpersonal skills for client account management.
- Very good analytical and -problem solving skills, and ability to think logically.
- Be able to lead and manage a team
- Comfortable presenting & communicating to all levels of management

ADDED ADVANTAGES FOR THIS ROLE
- Warehouse experience & understanding
- Expediting, Planning & Scheduling experience
- Experience in healthcare and retail environment

MAIN PURPOSE OF THE ROLE

This role will be responsible for the expediting, planning, scheduling & balancing outbound activities to ensure internal & external requirements are met.

DUTIES & RESPONSIBILITIES
- Understand the customer’s business
- Understand the customer’s customer requirements
- Develop a strong, trusting relationship with clients
- Deep understanding of contractual SLAs & KPIs
- Adherence to HSE compliance and responsibilities
- Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
- Query management
- Complete daily system checks to ensure all orders are planned and executed as per customer KPI’s

Logistics Coordinator:

- Monitor the load plan and execution thereof to identify risks and deviation to ensure communication and necessary action is taken timeously (picking, loading and delivery slots).
- Review and analyse load plan performance with the objective of improving operations -and FMS SLA’s.
- Monitoring and reporting of warehouse and transport SLA's.
- Measure and report on time delivery and turnaround time.
- Update bookings/re-bookings in relevant systems.
- Be actively involved in support change initiatives.
- Job rotation amongst team members to create flexibility and personal growth.
- Consistently reviewing data to identify areas of improvement to further improve the output of the operation, load plan and deliverables within the team.
- Accurate booking & re-booking requests.
- Order consolidation.
- Query management and escalation.
- Reverse logistics (back door returns & upliftments) monitoring and planning.

**DSV - Global transport and logistics**

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

**Start here. Go anywhere