Shareholder Identification Operations Associate

**S&P Global Market Intelligence**

**The Role**:Shareholder Identification Operations Associate

**The Team**:S&P Global’s Issuer Solutions is a premier provider of market intelligence to issuers globally seeking to engage with institutional investors. You will be working in the EMEA Corporate Advisory team. The team covers public companies based in EMEA, providing corporate advisory services such as Shareholder Intelligence and Advisory.

**The Impact**:In this role, you will be pivotal in ensuring that the team’s current portfolio of clients is correctly recognized on a month-to-month basis liaising with multiple groups across the organization. You will be responsible for ensuring that monthly figures reported to management are in line with deliveries, that contracts are fulfilled and that upcoming renewals are confirmed. You will keep abreast of changing regulatory requirements and ensure that legal documentation is valid, allowing projects to be delivered in a complete and timely manner. You will have complete oversight over the team workload and projected revenues, helping to accurately forecast the team’s growth and success to the wider division.

**What’s in it for you**:

- Gain exposure to top management and business leaders of one of the largest companies globally
- Learn valuable management skills in multi-faceted role, liaising with multiple groups across the Issuer Solutions business including Sales, Product Owners, and the wider Operations team
- Contribute to the success and development of one the fastest growing business lines
- Thrive in an environment that focuses on powering the markets with essential intelligence needed to make confident decisions about the road ahead

**Responsibilities**:

- Workload Management and Team Forecasting - Help build and maintain capacity and business forecasting models taking responsibility for the workload management of the team, ensuring that all projects are correctly reflected and accounted for. Advise on resourcing on a monthly basis and liaise with internal finance teams and sales
- Salesforce Management - Liaise with sales on upcoming opportunities and client renewals, ensuring contracts are fulfilled and clients serviced appropriately
- Document management - Ensure client documentation is valid and up to date with regulatory requirements, liaising with teams on regulatory changes and changing buyside requirements

**What We’re Looking For**:

- Bachelor’s degree or equivalent related work experience
- Very strong Excel skills
- Experience with Salesforce or other Sales management systems preferable
- Analytical mindset and have strong problem-solving skills
- Strong team player who thrives under pressure and is comfortable working in a fast-paced, results-driven environment
- Self-motivated, organized, takes initiative and enjoys new challenges

**Flexible Working (optional)**

We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.

**Return to Work**

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return-to-Work initiative, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

**Grade/Level **_(relevant for internal applicants only) _**:4

**The Location**:Cape Town, South Africa

**About Company Statement**:
**S&P Global delivers essential intelligence that powers decision making **. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

**S&P Global Market Intelligence **partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work.**Equal Opportunity Employer**: