Sage X3 Development Specialist

1 week ago

Johannesburg, South Africa Sage Full time

**Job Description**: This is a hybrid role requiring a minimum of three days per week on-site at our Johannesburg office. Key Responsibilities , ( ): - Maintaining and advancing your expert-level knowledge of Sage X3 (both technical and functional). - Creating and leading knowledge-sharing initiatives such as technical documentation and webinars. - Developing a deep understanding of customer needs to deliver tailored support and solutions. - Managing and processing X3 source code requests via JIRA. - Leading on-site and remote "site rescues" to resolve critical issues. - Providing exceptional customer service with a strong focus on results and resolution. -: Your first three months will focus on onboarding, learning, and integrating: - Complete the Sage onboarding program in collaboration with your manager and team. - Gain an in-depth understanding of internal processes, systems, and customer needs. - Show initiative, seek and provide feedback, and demonstrate your drive for excellence. - You’ll report to the Services Team Manager and collaborate with a team of experienced Product Specialists. The team operates under the direction of the Operations Manager, fostering a supportive and performance-driven environment. - To be successful in this role, you should meet the following criteria: - Certified in Sage X3 Development. - Strong knowledge of Sage X3 4GL and TypeScript (especially for mobile automation). - Proficient in MSSQL. - At least 3 years of experience working with Sage X3. - We’re looking for someone who is: - Action-oriented and resilient - able to handle challenges head-on. - Customer-centric & communicative - excels at understanding and supporting users. - Accountable & trustworthy - takes ownership and builds trust. - Innovative & growth-minded - always seeking better ways to solve problems. ? This role offers a unique opportunity to be a go-to expert for product-related queries and escalations. You’ll be part of a high-performing team that consistently exceeds customer expectations. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences, this is your chance to shine. ? If you're a resourceful, motivated professional ready to make an impact, we’d love to hear from you. Join us and be part of the Sage story. Let’s shape the future, together. LI-VS1 Function Customer Operations Country South Africa Office Location Johannesburg Work Place type Hybrid Advert Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It’s why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

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