Product & System Specialist Cape Town, Western Cape Permanent

2 weeks ago

Cape Town, South Africa PSG Konsult Ltd. Full time

**Designation**:

- Product & System Specialist | Cape Town, Western Cape | Permanent

**Category**:

- Client/Intermediary Services

**Job Level**:

- Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents

**Posted by**:

- PSG Financial Services

**Posted on**:

- 05 Aug 2025

**Reference Number**:

- POS39887

**Closing date**:

- 20-Aug-2025

**Position Type**:

- Permanent

**Location**:

- Tygerfalls The Edge Western

**Overview**:
**VACANCY | PRODUCT & SYSTEM** **SPECIALIST | CAPE TOWN, WESTERN CAPE | PERMANENT**

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

**Responsibilities**:
**Strategic Contribution**:

- Strategic short-term insurance product development.
- Ground up product specification, development, documentation, testing to completed product implementation.
- Improve current product expansion, development to drive enhancements and efficiencies.
- Actively Identifying new beneficial product and system enhancements.
- Product backlog and high priority / high risk grooming.
- System setup Improvement by challenging the status quo across departments.

**Return on Investment**:

- Benefits to business. (Internal processing, enhanced product quality, etc.)
- Ensure developments focus on cost effective efficiency drivers.

**Governance Process**:

- Improve project tracking and reporting end to end.

**Portfolio Management**:

- Inclusion and contribution to company projects portfolio.
- Improvement to portfolio coordination via PM tools and techniques.
- Improve project processes via cross departmental engagement.
- Ensuring that product expansion and development is in line with business vision and mission.
- Owning product specification and system development in conjunction with the product owners.
- Driving Binder and Outsourced 3rd party platform core product development & alignment to Western standards.
- Support data alignment between 3rd Party systems and Western data requirements.

**Project Management**:

- Skills Development (Personal)
- Regular administration and reporting tasks.

**Resource Management**:

- Increasing visibility on team tasks and work packages.
- Developing team performance (Stakeholder Management: Improve Overall Internal Stakeholder Satisfaction)

**Skill sets required**:

- NQF4 Short-Term Insurance qualification.
- RE5
- Project Management background will be advantageous.
- Minimum 5 years’ experience within the short-term insurance industry and/or technical systems specialist background (Short term insurance system/platform provider)
- Knowledge of short-term insurance products.
- Integral knowledge of the Tial system and/or any similar short term insurance administration platform.

**How to apply**:

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