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Front Office Receptionist

2 weeks ago

Cape Town, South Africa Seaboard Living Full time

**Company**:
Seaboard Living

**About**

Seaboard Living offers comfortable, convenient and safe accommodation in the city centre’s of Durban, Cape Town and Pietermaritzburg. Each of our uniquely styled and identifiable establishments offers a variety of room types and sizes, in a self catering and en-suite manner. Our accommodation is affordable and perfect for groups as well as individuals.

**Main Job Purpose**

The Front Office Receptionist is responsible for providing a friendly, welcoming, and efficient service to all students and guests. The main purposes of the receptionist are to respond courteously to students requests, play a part in the general running of the reception desk and help resolve any queries or issues.

**Main Job Responsibilities**
- To undertake front of house duties, including meeting, greeting, and attending to the needs of students.
- To build a good rapport with all students.
- To deal with students requests to ensure a comfortable and pleasant stay.
- To assist in dealing with complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
- To assist in always keeping the hotel reception area clean and tidy.
- To report any maintenance, housekeeping problems to the relevant manager.
- To adhere to all fire safety test procedures and to assist in the evacuation process in the event of fire or emergency.
- To undertake any other ad-hoc duties relevant to the post as and when required.

**Skills Required**:

- A friendly and welcoming approach
- High standards of dress and presentation
- Ability to remain calm during difficult situations or in a very busy environment.
- The ability to work unsupervised.
- Excellent interpersonal skills, including a pleasant telephone manner.
- Good administrative skills
- Good team working skills.

**Job Types**: Full-time, Permanent

**Salary**: From R3,000.00 per month

Expected Start Date: 2021/09/25