Functional Application Support Manager

1 week ago

Johannesburg, South Africa eSoft Development and Technologies Full time

To manage the functional environment by providing a functional support service to the client.

This entails the following activities:

- Manage all functional tasks and activities to ensure system function and stability according to client needs. (Product/Project Management)
- Resource Management (Human, Financial, Asset, etc.).
- Ensure that production systems are operational in accordance to the Service Level Agreement (SLA). (Operational management)
- Management of department according to acceptable business principles.
- Provide inputs for strategic planning of Department, Division and Company. (Business Management).
- Management of responsibility area adhering to Service level agreement.
- Quality Management - ISO9000 and system quality. (Client representative)
- Client liaison.
- Contract management (SLA).
- In-depth knowledge of functional environment
- Experience in supervisory position
- IT Knowledge
- In-depth knowledge of client business

**Job Type**: Temporary
Contract length: 60 months

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