Account Manager
2 weeks ago
Retain and grow the market of an international, world class financial software product in the Professional market. The Account Manager’s mission is to provide support to the team and customers, and upsell and cross sell our products and services in line with revenue targets. The proactive support and communication on the entire renewal process, customer success and ensuring that customer requests are dealt with timeously.
**Technical **Knowledge, **Skills and Abilities**
- Excellent track record in solution sales and achieving targets consistently.
- Problem solving skills and ability to deal with potentially difficult customers.
- Mature individual with high level of emotional intelligence.
- Good computer literacy in general and in particular with MS Office and CRM systems.
**Behavioral / **Soft Competencies, **Skills and Abilities**
- Positive attitude.
- “Farmer” type of profile.
- Excellent verbal and written communication skills.
- High level of professionalism.
- Well-developed problem solving skills.
- Excellent negotiation and closing skills.
- Self-starter who is highly motivated.
- Proven ability to excel under pressure in a very busy environment.
- Ability to multi-task and work across multiple projects.
**Computer skills **And knowledge**:
- Accounting background preferable.
**Details of Experience**:
Essential requirements:
- At least 2 years sales (either internal or external) experience in a high-volume environment.
Desirable requirements:
- Accounting software experience.
**Education and Qualification**
- Completed Matric.
- Formal sales training. Degree is preferable.
**Working Environment & Travel**
- Extremely fast paced environment with a great deal of teamwork.
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