SAP Basis Consultant

3 days ago

Pretoria, South Africa Limpopo Personnel Full time

**Essential skills**:

- Advanced SAP Basis Administration
- Advanced Oracle and HANA Database administration
- Intermediate SuSe Linux Operating System administration
- Exposure to Cloud technologies, preferably Azure or AWS
- Incident Management (IM), Change Management (CM), Problem Management (PM)
- ITIL process knowledge and work experience
- Agile Methodology knowledge
- IT Service Management (ITSM)

**Advantageous skills**:

- General Cloud IaaS knowledge i.e., MS Azure; AWS
- Motor or related manufacturing experience
- JIRA and Confluence exposure

**Experience and qualifications**:

- Degree in Information Systems or equivalent experience
- Minimum of 8 years IT working experience
- Minimum 6 years experience in SAP Basis (required)
- ITIL certification (Advantageous)
- ITIL process knowledge and work experience (required)
- SAP Certified Technology Associate - SAP HANA 2.0 and / or SAP Certified Technology Consultant - SAP S/4HANA System Administration (required)
- Project Management experience and / or certification (Advantageous)

**Role and responsibiities**:

- Action and coordinate CM (Change Management) tasks and tickets as required
- Action and resolve CIM (Critical Incident Management) tickets as required
- Action and resolve IM (Incident Management) tickets
- Raise and lead tasks PM (Problem Management) tickets as identified
- Handling Tickets and Tasks with the responsibility for closing the same within defined SLAs (Service Level Agreements)
- Control all aspects of SAP Systems operations for systems in scope to ensure compliance to the IT Internal Controls
- Ensure proper maintenance & control of the responsible SAP Systems
- Support Feature Team in an Agile approach by proactively managing assigned User Story's in-line with the organisational Agile Working Model
- Performing ticket duty services as and when required in-line with feature team requirements
- Ensure systems compatibility with agreed AG strategies and standards
- Responsible for troubleshooting issues for the system and providing support
- Develop systems solutions in line with quality and delivery requirements
- Measuring actual progress against planned objectives
- Preparation of system/technical documentation (as per ISO standards)
- Proactively propose solutions to improve the support of (new) business processes
- Regular reporting on system status to ensure compliance with TMP targets
- Review and present proposed system solution to Feature Team Lead and / or Sub Product Owner

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