Community Engagement Specialist

2 days ago


Woodstock, South Africa The Lewis Group Full time

**About Us**:
At Lewis Group, we value building meaningful relationships with our customers. Our Community Engagement team ensures our brands have a strong presence online and foster authentic connections.

The Community Engagement Specialist will manage customer interactions across social media platforms, review channels, and digital communities to grow brand loyalty and advocacy.

**Key Responsibilities**:

- Create and execute community engagement strategies.
- Respond to customer inquiries, comments, and reviews in a timely, professional manner.
- Develop content to encourage community growth and participation.
- Monitor brand mentions and engage in relevant conversations.
- Analyse community engagement metrics and report insights.

**Qualifications**:

- Bachelor’s degree in Communications, Marketing, or related field.
- 3+ years’ experience in community management or customer engagement.
- Excellent communication and writing skills.
- Strong knowledge of social media platforms and online community tools.

**What We Offer**:

- Competitive remuneration.
- Opportunity to lead community initiatives.
- Vibrant and inclusive work environment.
- Employee benefits and staff discounts.

Pay: From R9 500,00 per month

Work Location: In person

Application Deadline: 2025/06/06



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