Cleaning Manager

**About Us**:
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**, **Procurement**, **Workspace Design**, **Engineering, Remote Camps**, and more. **Developing our people**- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. **DOWNLOAD OUR ONE-PAGER** to find out more about who we are in a nutshell.

**Duties & Responsibilities**:

- **Site Operations**:

- Oversee daily cleaning operations and staff supervision
- Ensure SLA compliance and resource allocation
- Maintain service levels during unit closures
- Monitor and maintain cleaning equipment
- **Client Management**:

- Build and maintain client relationships
- Conduct inspections
- Provide feedback and respond to client concern
- **Staff Management**:

- Allocate and manage cleaning and relief staff
- Handle HR issues and conduct performance reviews
- Ensure staff presentation aligns with company standards
- **Health & Safety**:

- Enforce OHS compliance
- Adhere to legal and company safety standards
- **Financial Oversight**:

- Manage leave and absenteeism
- Track and bill rechargeable work and consumables
- Identify business opportunities within contracts

**Skills and Competencies**:

- Excellent communication and client relationship skills
- Strong leadership and team management
- Ability to work under pressure and independently
- Problem-solving and organizational skills
- Flexibility for after-hours and weekend work
- Knowledge of labour relations and cleaning schedules

**Qualifications**:

- **Education**: Matric (Grade 12) required; tertiary qualification advantageous
- **Experience**: Minimum 5 years in a middle management role in cleaning operations
- **Industry Knowledge**: Healthcare experience highly advantageous
- **Skills**: Strong leadership, scheduling, and service delivery expertise